Francisco Lugo
Construction
Cottonwood,AZ
Summary
Dynamic small business owner with a proven track record at Panchos Hardscape LLC, excelling in project management and customer service. Successfully resolved construction challenges, fostering strong client relationships and enhancing company reputation. Skilled in budget management and adept at training teams to achieve exceptional results under tight deadlines.
Business professional with extensive experience in small business management, driving operational success and customer satisfaction. Known for collaborative approach to team leadership and achieving impactful results. Reliable and adaptable, excelling in dynamic environments while leveraging strategic planning and resource management skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Small Business Owner
Panchos Hardscape LLC
Cottonwood, AZ
12.2021 - Current
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Verified completed projects met approved time, quality, and cost estimates.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Managed procurement processes for timely delivery of materials while minimizing costs, ensuring smooth project execution.
- Supervised team of 5 construction workers to maintain productivity and quality of work.
Employee
Taco Bell
Cottonwood, AZ
06.2020 - 07.2022
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Education
High School Diploma -
Mingus Union High School
Cottonwood, United States 08.2018 - 05.2021
Skills
Negotiation
Planning and execution
Budget management
Business management and development
Project management
Customer service
Teamwork and collaboration
Multitasking
Relationship building
Problem-solving
Adaptability and flexibility
Schedule management
Excellent communication
Timeline
Small Business Owner
Panchos Hardscape LLC
12.2021 - Current
Employee
Taco Bell
06.2020 - 07.2022
High School Diploma -
Mingus Union High School
08.2018 - 05.2021