Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Francisco Prado

Wailuku,USA

Summary

Enthusiastic and professional hospitality expert with 10 years of industry experience. Hands-on manager and dedicated team leader focused on delivering high-quality and efficient hospitality operations to meet the needs of every guest. Proven track record as a high-energy supervisor, collaborating with all hotel departments to ensure effective communication, quality standards, and exceptional service. Strong communication skills and adaptable approach. Resourceful and hardworking with issue resolution experience and deep understanding of safety procedures. Bilingual and compassionate, approaching every task with a 'can-do' attitude. Reputation built on reliability, punctuality, and resourcefulness.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Real Estate Sales Agent

Fine Island Properties
05.2021 - Current
  • Counseled customers on market current status for residential and land markets
  • Formulate effective strategies to help homeowners and homebuyers sell or purchase residential properties in New York metro area
  • Research and appraise properties utilizing local comparisons
  • Advise clients on market conditions, pricing, mortgages, and legal requirements for purchase or sale
  • Prepare and explain financial requirements and analytical data for potential buyers and sellers, and review financials and work with loan officers, attorneys, and agencies to complete property sale or purchase
  • Gathered, distributed and maintained all materials for marketing plans
  • Verified that the legal formalities were completed prior to closing dates
  • Maintained high referral rates and exceptional feedback from previous clients
  • Assisted in developing marketing material for properties
  • Successfully guided home buyers and sellers through sales and purchase of properties

Pool Attendant

Montage Kapalua Bay
11.2022 - 01.2024
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Assisted Pool servers taking orders and making drinks.

Real Estate Sales Agent

Coldwell Banker Island Properties
06.2015 - 04.2017
  • Promoted property sales through advertisements, open houses and participation in multiple listing services
  • Showed residential properties and explained features, value and benefits of available homes
  • Followed up with prospects throughout sales processes
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors
  • Gathered, distributed and maintained all materials for marketing plans
  • Verified that the legal formalities were completed prior to closing date

Real Estate Broker Associate

Pradense
07.2010 - 11.2013
  • Showed properties to potential buyers and brokers at open houses and by appointment
  • Research and appraise properties utilizing local comparisons
  • Advise clients on market conditions, pricing, mortgages, and legal requirements for purchase or sale
  • Developed close relationships with area realtors and promoted builders to boost referral network
  • Educated clients on current real estate market and answered any questions

Housekeeping Supervisor

Aspen Grand Hyatt
06.2009 - 05.2010
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements
  • Collaborated with front desk to respond promptly to all guest requests
  • Reviewed employee performance and devised improvement plans
  • Supervised and supported all new personnel to maximize quality of service and performance
  • Sustained safety protocols, ensuring proper and cost-effective equipment and material usage

Education

Associate of Applied Science - Hotel Management

University of Hawaii Maui College
Kahului, HI
01.2000

Certificate of Completion - Event Management

European School of Economics
Manhattan, NY
01.2009

Certificate - Hotel Management

New York University
New York, NY
01.2009

Skills

  • Guest relations
  • Cleaning practices
  • Quality improvements
  • Department coordination
  • Staff evaluations
  • Quality assurance and control
  • Customer relationship management
  • Computer proficiency

Accomplishments

Have assisted clients on purchasing properties which were a great financial investment.

Being a great person on a regular basis doing things from my heart and not just for appearance.

Helped the kids program at my canoe club during the World Sprints in Rio de Janeiro, Brazil.


Certification

First aid and AED certifications

Additional Information

Very helpful professional willing to go beyond expectations on a regular basis, Enjoy assisting clients on any Real Estate transaction making sure that all their goals are achieved, Traveled to Houston during the Harvey storm providing labor assisting the flooded residences and helping at the salvation army warehouse, Speak fluent Portuguese, Spanish and English, Have travelled overseas to Europe, Asia and South America, Enjoy Ocean activities such as Surfing, Windsurfing and Paddling Outrigger Canoe

Languages

Spanish
Elementary
Portuguese
Native or Bilingual
English
Native or Bilingual

Timeline

Pool Attendant

Montage Kapalua Bay
11.2022 - 01.2024

Real Estate Sales Agent

Fine Island Properties
05.2021 - Current

Real Estate Sales Agent

Coldwell Banker Island Properties
06.2015 - 04.2017

Real Estate Broker Associate

Pradense
07.2010 - 11.2013

Housekeeping Supervisor

Aspen Grand Hyatt
06.2009 - 05.2010

Certificate of Completion - Event Management

European School of Economics

Certificate - Hotel Management

New York University

Associate of Applied Science - Hotel Management

University of Hawaii Maui College

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Francisco Prado