Finance manager for Ferrari, Aston Martin, McLaren, Maserati and Alfa Romeo.
Work directly with customers to explain and recommend financing options, extended warranties, and aftermarket products.
Maintain strong relationships with lending institutions to have various program options and competitive rates.
Seek out new programs that benefit customers and encourage them to finance.
Manage sales and finance operations with $800,000 monthly revenue.
Collaborate with sales manager to strategize and improve sales KPI across all brands.
Oversee sales team and ensure proper follow up and client communication.
Oversee pre owned vehicle reconditioning and certification.
Manage an inventory of 120+ new and pre owned vehicles.
Communicated with customers and vendors positively with particular attention to problem resolution.
Maintained existing and new client relationships.
Introduced new sales strategies including weekly online auctions of over 120 vehicles, and specialized auctions for limited vehicles.
Maintained strong product and brand knowledge.
Ensured consistent client follow up throughout purchase and order wait lists.
Set and managed client expectations.
Sold Certified Pre-Owned vehicles from Audi, Porsche, Jaguar, Maserati and Alfa Romeo.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Negotiated purchase prices and explained sales, warranty, and optional products.
Followed-up on Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Answered telephone and email inquiries from potential customers.
Proficient in eLeads CRM, DealerTrack, CDK, CVR, Ferrari New Modis, Darwin Automotive
Fluent in English and Spanish
Detail Oriented
Product Knowledge
Leadership
Customer Experience
Manufacturer certified with Ferrari, Audi and Porsche