Francisco Salazar
Los Gatos,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments.
Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.
Self-motivated work ethic to perform effectively in independent or team environments.
Bilingual licensed by the State of CA.
Ready to bring 19 years of relevant work experience to a new position in the Santa Clara County or surrounding areas.
Overview
19
19
years of professional experience
Work History
MVR Technician
State Of CA-Department Of Motor Vehicles
03.2004 - 08.2023
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Assisted seniors & persons with various disabilities
- Provided language translation services for customer service inquiries.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Handled all drivers license registration, vehicle registration, vehicle inspections, legal presence document verifications, import & export vehicles
- Exam proctor issuing and correction of drivers license test
- accounts receivable including end of day reconciliation
Education
Associate of Arts - General Ed, Divinity Studies
Jubilee Christian Bible College
San Jose, CA06.2009
Skills
- Customer Interaction
- Health and Safety Regulations
- Credit Card Payment Processing
- Business Development Understanding
- High-Volume Environments
- Revenue Quotas
- Call Center Operations
- Verbal and Written Communication
- Customer Relationship Management
- Business Administration
- Managing Multiple Priorities
- Training and Development
- Shift Coverage
- Money Handling
- Client Interfacing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
MVR Technician
State Of CA-Department Of Motor Vehicles
03.2004 - 08.2023
Associate of Arts - General Ed, Divinity Studies
Jubilee Christian Bible College
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