Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francisco Somarriba

Baldwin Park,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

38
38
years of professional experience

Work History

Assistant Manager

Advanced Auto Parts
West Covina, California
12.2021 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Vendor

Verde Pack
03.2012 - 08.2023
  • Answered questions and assisted customers with item selection and location.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Set up displays and signage to attract customers and boost sales.
  • Reduced order processing times by streamlining communication between departments.

Sales Associate

Pepboys Parts And Auto
04.2015 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.

Warehouse Assistant

Mathil Logistic
02.2006 - 06.2010
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.

Warehouse Worker

Poor Boy
03.2003 - 07.2006
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.

Delivery Driver

Domino's Pizza
08.1988 - 10.2002
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.

Warehouse Assistant

Emtek Products
03.1987 - 10.1996
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
  • Facilitated accurate inventory tracking by conducting regular audits and maintaining up-to-date records in the database system.
  • Collaborated with other departments to optimize warehouse operations and keep production high.

Education

Certification

UEI College
El Monte, CA
06-2007

Black Belt

Taekwondo Martial Art
Baldwin Park, CA
05-1990

High School Diploma -

Arroyo High School
El Monte, CA
07-1986

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Conflict resolution
  • Retail operations
  • Recruiting and interviewing
  • Multitasking and organization
  • Customer service and satisfaction
  • Professional and courteous

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Assistant Manager

Advanced Auto Parts
12.2021 - 03.2025

Sales Associate

Pepboys Parts And Auto
04.2015 - 12.2021

Vendor

Verde Pack
03.2012 - 08.2023

Warehouse Assistant

Mathil Logistic
02.2006 - 06.2010

Warehouse Worker

Poor Boy
03.2003 - 07.2006

Delivery Driver

Domino's Pizza
08.1988 - 10.2002

Warehouse Assistant

Emtek Products
03.1987 - 10.1996

Certification

UEI College

Black Belt

Taekwondo Martial Art

High School Diploma -

Arroyo High School

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Francisco Somarriba