Credit Repair Specialist/Sales
Open To Work
Francisco Torres
30 Day Credit Pros
Saratoga Springs,UT
Work Preference
Job Search Status:
Open to work
Work Type
Full TimeContract Work
Location Preference
On-SiteRemoteHybrid
Location:
Saratoga Springs, UT
Open to relocation:
Yes
Minimum Desired Compensation
$60000/yr
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsPaid time off
1
Language
3
Years of experience
Results-driven professional with experience in credit services, sales, customer service, and team leadership. Skilled in building strong customer relationships, communicating effectively, resolving concerns, and identifying solutions that meet client needs. A natural leader who leads by example, motivates others, and promotes accountability, teamwork, and a positive work environment. Proven ability to build trust, meet sales goals, and manage multiple priorities efficiently. Committed to delivering excellent customer experiences, driving sales growth, and helping the team achieve and exceed company goals.
Work History
Credit Repair Specialist
9 Months- Met weekly and monthly sales goals. 15-20 average sales per week.
- Outbound calling warm leads. Dialing 200-400 leads a day.
- Reviewed credit reports to identify inaccurate accounts, late payments, and unverifiable information for dispute preparation.
- Drafted dispute letters aligned with FCRA guidelines and bureau submission requirements.
- Communicated with clients to gather documentation, clarify account histories, and support credit file reviews.
- Monitored bureau responses and updated case files to maintain accurate dispute tracking.
- Coordinated follow-up actions across credit bureaus, creditors, and collectors to advance resolution progress.
- Maintained confidentiality while handling sensitive financial data and protecting client information.
- Monitored client progress regularly, providing timely feedback and support throughout the credit repair process.
RST
2 Months- Provide coverage for routes and deliver bread to different locations efficiently and accurately.
- Deliver bread to various locations with efficiency and accuracy, supporting consistent route coverage.
- Rotate and check expiration dates to provide freshness of product.
- Ensure timely and precise product delivery while maintaining a high standard of customer service.
- Delivered fresh bread and bakery products to assigned retail stores on a scheduled route, ensuring on-time and accurate deliveries.
- Loaded and unloaded delivery vehicle, verified orders, and maintained proper product rotation (FIFO) to reduce waste.
- Built positive relationships with store managers and staff to support inventory needs and resolve delivery issues quickly.
- Monitored stock levels, restocked shelves, and ensured attractive product displays to increase sales.
- Completed daily route logs, invoices, and handheld scanner entries with high accuracy.
- Followed safety regulations, vehicle inspection procedures, and company delivery standards.
Overnight Stocker
5 Months- Stocked shelves overnight by unloading shipments and organizing products according to store layout and company standards.
- Verified inventory, checked product quality, and rotated stock (FIFO) to maintain freshness and reduce shrink.
- Operated pallet jacks, carts, and basic warehouse equipment to move merchandise safely and efficiently.
- Maintained clean, organized aisles and backroom areas to support store readiness for opening.
- Assisted with inventory counts, price labeling, and shelf resets.
- Worked efficiently in a fast-paced environment while meeting productivity goals and deadlines.
- Followed safety procedures and company policies during stocking, lifting, and equipment use.
Customer Service Representative
1 Year 7 Months- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided accurate information about products and services to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Resolved customer complaints promptly and efficiently.
- Identified opportunities for upselling additional products or services based on customer needs.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
- Cross-trained and provided backup support for organizational leadership.
- Responded to customer requests for products, services, and company information.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
High School Diploma
Skills
Scheduling
Account updating
Prioritization
Adaptive team player
Product sales
Complaint handling
Negotiation strategies
Shipping procedures
Product promotion
Conflict resolution
Decision-making
Punctuality and reliability
Product education
Problem-solving
Empathy and patience
Customer service
Relationship building
Documentation
Customer consulting
Shipping receiving
Interpretation support
Workflow management
Client relationship management
Professional Demeanor
Time Management
Analytical Thinking
Written Communication
Relationship Building
Adaptability
Technical knowledge
Effective Communication
Problem-solving abilities
Attention to Detail
Active Listening
Team building
Personal Information
- Title: Credit Repair Specialist
- Date of Birth: 2002-09-02
- Gender: Male
LANGUAGES
Spanish
Timeline
Credit Repair Specialist
30 Day Credit Pros
01.2026 - CurrentRead More
RST
Flowers Bakeries
11.2025 - 01.2026Read More
Overnight Stocker
Smiths
06.2025 - 11.2025Read More
Customer Service Representative
LifeWave
11.2023 - 06.2025Read More
Provo High School
High School Diploma
Read More