Francisco Vargas
Sylmar,CA
Summary
Dynamic professional with extensive experience in retail management. Skilled in employee training and conflict resolution, with a strong focus on problem-solving and effective communication. Aiming to leverage these strengths to drive team success and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Aldi Grocery
Newhall, California
05.2019 - Current
- Assisted in managing daily store operations and team schedules.
- Coordinated training sessions for new team members, enhancing onboarding and ongoing staff development.
- Oversaw inventory management and loss prevention, ensuring optimal product availability on shelves.
- Implemented merchandising strategies to enhance customer experience.
- Resolved customer inquiries and complaints to maintain high service quality.
- Organized training sessions for new hires to familiarize them with the workplace environment and standards.
- Managed Refit Program, improving store layout and enhancing product presentation for better customer engagement.
Department Lead
Smart & Final Extra
Granada Hills, California
01.2012 - 03.2019
- Managed inventory levels and organized stock for optimal presentation and accessibility.
- Resolved customer inquiries and complaints, contributing to enhanced shopping experiences and customer satisfaction.
- Oversaw cash handling processes to maintain accuracy during transactions.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Managed effective stock rotation and inventory placement.
- Coordinated shipping and receiving processes to ensure timely inventory flow and reduce delays.
- Managed stock levels and conducted regular inventory audits.
- Prepared products for shipping by sorting and staging them in designated areas.
- Used computer and company software to enter shipment and inventory records.
- Loaded and unloaded trailers with care and efficiency.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Education
Some College (No Degree) - Communications
College of The Canyons
Valencia, California, CASkills
- Inventory management
- Employee development
- Cash handling
- Team coordination
- Loss prevention
- Problem solving
- Effective communication
- Conflict resolution
- Project management
- Adaptability and flexibility
- Employee scheduling
- Customer service and satisfaction
- Workload management
- Store Budgeting
Languages
Spanish
Professional
References
References available upon request.
Timeline
Assistant Manager
Aldi Grocery
05.2019 - Current
Department Lead
Smart & Final Extra
01.2012 - 03.2019
Some College (No Degree) - Communications
College of The Canyons