Francisco Vasquez II
Donna
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
CSA
H-E-B
02.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
CSA
Love's Travel Stops & Country Stores Inc.
11.2020 - 06.2021
- Maintained store cleanliness
- Helped customers and listened to special needs
- Stocked and restocked store merchandise
- Informed customers about products they wanted to know more about
- Answered phone calls quickly in order to avoid making the customer wait
Education
High School Diploma -
3-D Academy
Donna, TX06.2022
Skills
- Exceptional Communicator
- Sales and Upselling
- Great with team work
- Fast learner
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
CSA
H-E-B
02.2023 - Current
CSA
Love's Travel Stops & Country Stores Inc.
11.2020 - 06.2021
High School Diploma -
3-D Academy
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