Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Branch Manager
JP Morgan Chase
03.2023 - Current
I oversee the daily operations of the bank branch, including customer service, sales, staff management, and ensuring compliance with banking regulations.
Financial Center Assistant Manager
Bank of America
08.2022 - 03.2023
Manage the operations of the financial center, ensuring an environment of excellence and accuracy
Relationship Manager
Bank of America
04.2020 - 08.2022
Responsible for developing and managing a portfolio of commercial relationships who require financial services and products to meet their needs.
Financial Solutions Advisor Development Program
Merrill Edge
01.2020 - 03.2020
Financial Services Representative
TD Bank
08.2017 - 01.2020
Act as a resource for large/complex credit needs within the branch, consistently providing exemplary customer service through selling and cross-selling a wide range of banking products and services to new and existing customers.
Personal Banker III
Suntrust Bank
10.2016 - 07.2017
Performed routine client maintenance requests, problem resolution and intermediate sales functions regarding deposit, credit, convenience and other product and service lines.
Relationship Manager
Bank of America
, MD
03.2015 - 09.2016
Responsible for developing and managing a portfolio of commercial relationships who require financial services and products to meet their needs.
Teller
Bank of America
08.2014 - 03.2015
Main responsibility was to process transactions for client who are doing their day-to-day banking and build relationships with said clients to explore further needs they may have.
Client Services Specialist & Associate Banker at JP Morgan Chase & Chase BankClient Services Specialist & Associate Banker at JP Morgan Chase & Chase Bank