Francois Harris

With over 25 years of experience, a dynamic and results-oriented Food and Beverage Manager. Expertise lies in offering focused leadership to drive sales and profitability in highly competitive markets. Proven track record of maintaining superior customer and employee relations, instrumental in the success of previous roles. Multi-lingual professional with excellent communication skills to effectively connect with diverse stakeholders.

• Property Manager, Florham Realty, Phoenix, Arizona, 11/13, Present, In charge of maintenance, tenant relations, security, construction supervision, receivables, profit and loss statements
• Director of Banquet Operations, The Venue of Scottsdale, Scottsdale, Arizona, 12/12, 11/13, In charge of administration, budget, payroll, ordering merchandise, wine, liquor, supervised dining room and entertainment, hired, scheduled and motivated staff, provided continuous training to enhance high quality customer service
• Property Manager, Florham Realty, Phoenix, Arizona, 06/09, 12/12, In charge of maintenance, tenant relations, security, construction supervision, receivables, profit and loss statements
• Food and Beverage Manager, Calistoga Ranch, An Auberge Resort, Calistoga, California, 07/05, 06/09, In charge of ordering merchandise, wine, liquor, promoted wine seminars, supervised dining room, room service, pool bar/grill and banquet, hired, scheduled and motivated staff, provided continuous training to enhance high quality customer service, in charge of administration, budget, computer programming, payroll, assisted head controller in developing new protocols and streamlining the system of all the outlets
• Assistant Food, Beverage and Bar Manager, Auberge du Soleil, Rutherford, California, 11/98, 07/05, Recruited, hired, supervised, scheduled and motivated staff, Oversaw room service, pool bar/grill, hotel bar and five star dining room, Balanced service with cost to ensure profitability, coached and scheduled servers to maximum level of performance, purchased and controlled inventory in accordance with budget guidelines
• Dining Room Manager, River House, Petaluma, California, 11/97, 12/98, Successfully managed a family restaurant through quality food, exceptionally prepared, while offering family value, Recruited, hired, scheduled and supervised staff, promoted guest satisfaction for steady repeat business