Frank Adamski
Churchville,MARYLAND
Summary
Dynamic professional with a proven track record in customer service and team leadership at Diamond Detailing. Expert in workflow optimization and quality assurance, enhancing service delivery and customer satisfaction. Adept at relationship building and conflict resolution, fostering a positive environment that drives team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Executive Car Detailer
Diamond Detailing
05.2023 - Current
- Helped found the company
- Summertime only operation; is still operating to this day
- Directed team operations to enhance service delivery and customer satisfaction.
- Implemented training programs for staff to ensure adherence to quality standards.
- Streamlined workflow processes, reducing turnaround time for detailing services.
- Monitored inventory levels and coordinated supply orders with owner to maintain operational efficiency.
- Fostered a positive work environment through effective communication and team-building activities.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Brainstormed new marketing techniques
Assistant Coach
US Elite
05.2025 - 08.2025
- Assisted in college guidance for the younger athletes who still have recruitment.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Provided feedback to athletes on performance and technique improvement.
- Collaborated with head coach to evaluate team strategies and game plans.
- Facilitated communication between coaching staff and athletes during training sessions.
Store Manager
Bel Air Sports Cards
05.2024 - 11.2024
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Developed and strategically placed promotional displays to increase product visibility and drive sales growth.
- Maintained inventory levels through regular stock assessments
- Reported to owner any issues involved directly with my store
- Fostered a positive customer experience through effective conflict resolution and support initiatives.
Expo
Mission BBQ
12.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Sports Management
Towson University
Baltimore, MD05-2027
Associate of Science - Business Administration
Harford Community College
Bel Air, MD05-2025
Skills
- Customer service
- High level of social skills
- Determined
- Go getter
- Team leadership
- Workflow optimization
- Quality assurance
- Conflict resolution
- Communication skills
- Sales promotion
- Relationship building
- Interpersonal skills
- Customer relations
- Quality management
- Team player
Accomplishments
Outside of the workforce I have achieved athletic goals I am very proud of. These goals not only show who I am as an athlete, but who I am as a person...
- PBR Maryland Underclass Player of the Year 2021
- The Aegis 2023 Player of the Year
- McCormick Unsung Hero national nominee
- Region 20 NJCAA player of the month
Timeline
Assistant Coach
US Elite
05.2025 - 08.2025
Store Manager
Bel Air Sports Cards
05.2024 - 11.2024
Executive Car Detailer
Diamond Detailing
05.2023 - Current
Expo
Mission BBQ
12.2021 - 03.2022
Bachelor of Science - Sports Management
Towson University
Associate of Science - Business Administration
Harford Community College