Frank Avila
El Paso,TX
Summary
Professional Parts Specialist prepared to excel in managing inventory, sourcing components, and ensuring efficient parts distribution. Strong focus on team collaboration and achieving tangible results, with adaptability to meet changing needs. Reliable in maintaining quality standards and fostering productive work environments. Skilled in inventory management, vendor relations, and technical support.
Overview
9
9
years of professional experience
Work History
Parts Specialist
Tri-state Electric Ltd.
12.2022 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Water Technician
Water King
06.2016 - 01.2022
- Maintained accurate records of all work performed, ensuring proper documentation for audits or inspections when necessary.
- Optimized system performance by monitoring and adjusting chemical levels in the water supply.
- Continuously updated professional knowledge via industry trainings, workshops, conferences, or certifications relevant to the field of water technology services.
- Collaborated with colleagues to maintain a safe working environment while performing various tasks in the field or plant operations.
- Provided exceptional customer service during interactions with residents, businesses, or other stakeholders regarding water-related inquiries or issues.
Construction Worker
AB Construction
05.2015 - 01.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Education
No Degree - Criminal Justice
EPCC
El PasoHigh School Diploma -
Canutillo High School
Canutillo, TX07.2015
Skills
- Shipping and receiving
- Warehouse Operations
- Technical knowledge
- Returns processing
- Packaging and Labeling
- Sales Support
- Customer Service
- Ordering parts
- Invoice Processing
- Verbal and written communication
- Problem-solving skills
- Vehicle operations knowledge
- Clean Driving Record
- Coordinating paperwork
Accomplishments
- I am a dedicated part specialist, known for my exceptional customer service and loyalty, consistently attracts companies to return to tri-state (I handle the parts department) from my reliable expertise and commitment.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Have been recognized for keeping my workplace clean and has maintained the records of parts purchased (invoices) stored correctly.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Parts Specialist
Tri-state Electric Ltd.
12.2022 - Current
Water Technician
Water King
06.2016 - 01.2022
Construction Worker
AB Construction
05.2015 - 01.2020
No Degree - Criminal Justice
EPCC
High School Diploma -
Canutillo High School
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