Frank Coe
North Charleston,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Property Manager
Go Store It
Johns Island, SC
04.2021 - Current
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Processed evictions when necessary in accordance with state laws and procedures.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Support Manager
Walmart #3645
Goose Creek, SC
06.2015 - 04.2021
- Recruited, hired, trained, coached, evaluated, motivated and disciplined personnel as needed.
- Managed multiple projects simultaneously while maintaining high standards of quality control.
- Conducted regular meetings with staff members to discuss challenges faced by customers.
- Trained new employees on company policies and procedures related to customer service.
- Resolved escalated customer complaints in a timely manner.
- Ensured compliance with company policies, procedures, and industry regulations.
- Evaluated employee performance against established objectives and standards.
- Fostered positive and inclusive team culture for support staff.
- Resolved complex and escalated support issues.
Merchandise Zone Manager
Walmart #632
Mount Pleasant, SC
06.2012 - 06.2015
- Investigated customer complaints and provided solutions in a timely manner.
- Created and maintained positive relationships with store managers, customers, and vendors.
- Analyzed customer feedback to identify areas of improvement for products and services.
- Ensured compliance with company policies across all stores in the assigned zone.
- Implemented procedures for inventory control and stock management.
- Coached store personnel on selling techniques, customer service standards.
- Maintained positive communication with professionals to share opportunities, obstacles, and accomplished objectives.
Assistant Manager
IOP Red and White
Isle Of Palms, SC
02.2007 - 06.2012
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
Education
Associate of Applied Science - Criminal Justice
Trident Technical College
Charleston, SC05-1980
Skills
- Maintenance Scheduling
- Property Management
- Business Administration
- Database Management
- Contract Negotiation
- Tenant relations
Timeline
Property Manager
Go Store It
04.2021 - Current
Support Manager
Walmart #3645
06.2015 - 04.2021
Merchandise Zone Manager
Walmart #632
06.2012 - 06.2015
Assistant Manager
IOP Red and White
02.2007 - 06.2012
Associate of Applied Science - Criminal Justice
Trident Technical College
Similar Profiles
Samantha StokerSamantha Stoker
Auction Manager at Go Store ItAuction Manager at Go Store It
Kyrstin BrostekKyrstin Brostek
Property Manager at Go Store ItProperty Manager at Go Store It
Wipavani BoonsamonWipavani Boonsamon
E-Commerce Associate at Clothing Store, Cosmetic Store, Bag StoreE-Commerce Associate at Clothing Store, Cosmetic Store, Bag Store