Frank Collado
Fytt4lyfe
110 Church St,New Jersey
1
Certification
2027
years of professional experience
Dynamic sales professional with a proven track record at White Plains Honda, excelling in customer service and sales strategies. Adept at fostering client relationships and achieving sales goals, I leverage strong problem-solving skills and effective communication to enhance customer satisfaction and drive repeat business. Committed to delivering exceptional results in fast-paced environments.
Work History
Sales Associates
- Assisted customers in selecting products and addressing inquiries to enhance shopping experiences.
- Processed sales transactions accurately with point-of-sale systems for efficient checkouts.
- Maintained current knowledge of vehicle inventory and promotions to inform customers effectively.
- Collaborated with team members to foster a welcoming environment that promotes customer loyalty.
- Handled customer complaints professionally, resolving issues to uphold satisfaction and trust.
- Participated in training sessions, adapting swiftly to new processes and tools for performance improvement.
- Built relationships with customers to encourage repeat business.
- Maintained a calm demeanor while managing issues effectively in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to cultivate rapport and loyalty.
- Boosted customer satisfaction through exceptional service, addressing concerns promptly and providing a welcoming store environment.
Sales Associates
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout.
- Collaborated with team members to create a welcoming environment, fostering customer loyalty.
- Maintained up-to-date knowledge of vehicle inventory and promotions to effectively inform customers.
- Participated in training sessions, quickly adapting to new processes and tools for improved performance.
- Provided support during special events to promote dealership offerings and drive sales engagement.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Personal Trainer Director
3 Years 2 Months- Developed training programs tailored to diverse client needs and fitness levels.
- Led team of trainers, ensuring adherence to safety protocols and best practices.
- Implemented client feedback systems to enhance service delivery and satisfaction.
- Conducted regular performance evaluations to mentor staff and improve skill sets.
- Coordinated community outreach initiatives to increase brand visibility and engagement.
- Streamlined scheduling processes for personal training sessions, improving operational efficiency.
- Demonstrated commitment to professional development by consistently pursuing additional certifications and staying up-to-date on current fitness trends.
- Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and abilities.
- Assessed client progress through regular evaluations, adapting workout plans as needed to optimize results.
- Maintained a clean and safe gym environment by enforcing proper equipment usage guidelines and promptly addressing any issues or concerns.
Sales Asociate
3 Years 1 Month- Assisted customers in selecting vehicles that meet their needs and preferences.
- Conducted follow-up communications with customers to ensure satisfaction post-purchase.
- Resolved customer inquiries and concerns promptly, fostering positive relationships with clients.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Problem-solving
Listening skills
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Outgoing personality
Verbal/written communication
Client service
Sales expertise
Sales strategies
Professional demeanor
Inventory tracking
Sales goals attainment
Negotiation tactics
Certification
NASM training certification
CPR certification
Languages
Spanish
Native or Bilingual
Timeline
Personal Trainer Director
Fytt4lyfe
06.2023 - CurrentRead More
Sales Asociate
Arrigo Dodge Chrysler Jeep RAM West Palm Beach
02.2019 - 03.2022Read More
Sales Associates
White Plains Honda
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Sales Associates
Bally's Total Fitness
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Universidad Technologica De Santiago
Bachelor of Science
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