Summary
Overview
Work History
Education
Skills
Timeline
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Frank Gadzala Jr

Westmont,IL

Summary

Personable and motivated Customer Service Professional with 4+ years of experience in cordially welcoming clients, guiding customers to sought-after products, and discerning client needs to facilitate product upselling. Highly skilled at adeptly managing customer inquiries, addressing concerns, and proficiently handling retail sales transactions. Adept at enrolling customers in retail card programs, overseeing team productivity, and spearheading execution of projects.

Overview

8
8
years of professional experience

Work History

Assistant Project Manager

Meade Electric
Willowbrook, IL
08.2020 - 12.2023
  • Contributed to project management by creating daily schedules for field workers and general contractors, ensuring fulfillment of Illinois Tollway projects in accordance with customer specifications
  • Helped keep projects running smoothly by ensuring all materials were ordered and received near the job’s location. This included keeping and updating excel sheets to manage products along with writing purchase orders to obtain the material
  • Ensured items were received and accounted for at various warehouse locations after purchasing them. Operated various construction equipment to unload materials including forklifts, backhoes and skid steers
  • Assisted estimators in completing take-offs for upcoming bids. This included marking up blueprints and figuring out how much materials were needed to complete said job.

Sales Associate

The Home Depot
Woodridge, IL
11.2016 - 08.2020
  • Delivered outstanding customer service by recommending materials and products tailored to meet customer needs, achieving increase in sales while upholding high levels of customer satisfaction
  • Operated forklift and reach trucks in order to satisfy customer needs. Also operated table and wall mounted saws to ensure customers were leaving with the exact sizes of product they needed
  • Checked out customers at cash registers proficiently and friendly. Aided in the sales of rewards programs and credit card applications while doing so.

Janitor

Community Consolidated School District 181
Clarendon Hills, IL
06.2016 - 08.2016
  • Assisted head janitor in cleaning and organizing all classrooms and offices within schools
  • Helped keep a clean work environment while working efficiently to complete all customer needs
  • Lifted heavy classroom objects to ensure all parts of the room were cleaned.

Education

Associate of Arts - Marketing

College of DuPage
06.2021

Skills

  • Customer Service
  • Purchasing and Procurement
  • Schedule Coordination
  • Customer Relationship Management (CRM)
  • Retail Sales
  • Team Management
  • Communication
  • Meeting Coordination
  • Project Planning

Timeline

Assistant Project Manager

Meade Electric
08.2020 - 12.2023

Sales Associate

The Home Depot
11.2016 - 08.2020

Janitor

Community Consolidated School District 181
06.2016 - 08.2016

Associate of Arts - Marketing

College of DuPage

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Frank Gadzala Jr