Frank Garcia Jr.
Georgetown,TX
Summary
Go-to technical expert with deep understanding of existing home systems and how current offerings can meet specific and customized needs. Committed to creatively solving customer problems and growing company business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Comfort Advisor/Field Service Technician
Honest Plumbing & Air
Hutto, TX
05.2025 - Current
- Diagnosed technical issues, implementing effective repair solutions promptly.
- Conducted routine inspections to ensure compliance with safety standards and regulations.
- Assisted customers in troubleshooting, providing clear guidance on system use.
- Maintained accurate records of service calls and repairs performed.
- Executed preventative maintenance on all residential property components, including HVAC systems, plumbing, and electrical wiring.
- Consulted clients to assess heating and cooling requirements.
- Created tailored proposals addressing client specifications and preferences.
- Collaborated with installation teams to ensure client satisfaction after purchase.
Residential Service Technician
McCullough Heating & Air
Georgetown, TX
05.2024 - 01.2025
- Diagnosed HVAC-R system issues using specialized tools to enhance performance and reliability.
- Conducted routine maintenance on machinery to prevent breakdowns and optimize efficiency.
- Engaged with customers to explain service processes and address inquiries effectively.
- Documented service records for compliance and future reference.
- Identified potential problems during inspections to prevent future breakdowns.
- Repaired faulty components, including motors, pumps, and valves, ensuring operational integrity.
- Maintained accurate records of service calls, repairs, and parts utilized.
- Followed safety protocols while working in hazardous environments.
Residential Service Technician
Advanced Ac & Heat
Cedar Park, TX
02.2022 - 05.2024
- Identify and troubleshoot issues causing improper functions of HVAC equipment and deliver high-quality installation and repair services
- Schedule and perform regular maintenance on hvac equipment
- Scheduled after hours calls when on call for emergency repairs with clients.
- Provided excellent customer service when dealing with customers, filled out detailed reports of all my findings, answered questions and explained in detail to the best of my ability for each customer.
- Optimized performance by balancing systems and calibrating controls.
- Customer communication, explaining our diagnosis and understanding the customer's situation to offer the best solution.
- Worked with residential clients to assess current systems and needs to build equipment proposals.
In between installer
Precision Heating & Air/Fox Services
Austin, Tx
07.2021 - 02.2022
- Hvac
- Install Furnaces, Air handlers, Furdowns, condensers, mini splits
- Retrofit installs
- Made & attached new plenums & returns.
- Duct work
- When there were no installs we would act as Service technicians
- Installed upflows & Horizontals
- Customer communication
- House
Maintenance Technician
Weill Cornell Medical College
New York, NY
10.2019 - 07.2020
- Diagnosed electrical issues to restore functionality efficiently.
- Conducted routine machinery inspections to identify maintenance needs.
- Repaired HVAC systems, ensuring optimal performance through regular servicing.
- Collaborated with team members to enhance maintenance processes.
- Maintained records of repairs and service schedules for compliance.
- Trained new technicians on safety protocols and equipment handling.
- Operated hand and power tools for various repairs.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
Hvac/Plumbing Helper
DFP Mechanical
Maspeth, NY
01.2019 - 10.2019
- Assisted lead plumbers in installing and repairing residential plumbing systems efficiently.
- Maintained tools and equipment to ensure cleanliness and functionality.
- Gathered materials and supplies, supporting efficient workflow for plumbing projects.
- Followed safety protocols on job sites to enhance team safety.
- Observed skilled plumbers to learn effective installation and repair techniques.
- Collaborated with team members to troubleshoot plumbing issues promptly.
- Used hand tools and power tools for cutting, threading, and bending pipe.
- Measured distances between connection points for accurate pipe placement.
Warehouse Supervisor
Awisco
Maspeth, NY
06.2015 - 12.2018
- Supervised daily warehouse operations, ensuring compliance with safety regulations.
- Managed inventory levels using warehouse management systems to optimize efficiency.
- Coordinated team schedules to maximize workflow and productivity.
- Trained new staff on material handling and safety protocols.
- Implemented process improvements to boost shipping and receiving effectiveness.
- Monitored operations for accuracy, addressing issues promptly as they arose.
- Generated shipping documents, packing lists, and invoices to facilitate logistics.
- Maintained strong relations with customers, vendors, and transport companies.
Education
Hvac Certification -
Lincoln Tech.
Union, NJ04.2019
High School Diploma -
St. Raymonds
Bronx, NY05.2013
Skills
- Sales expertise
- Microsoft Word proficiency
- Presentation skills
- HVAC/R knowledge
- Troubleshooting techniques
- Organizational skills
- Leak testing proficiency
- Verbal and written communication
- Scheduling efficiency
- Brazing and soldering
- Customer communication strategies
- Client assessment abilities
- Problem-solving skills
- Critical thinking capabilities
- Equipment installation expertise
- Report documentation skills
- Time management proficiency
Certification
- Epa Universal certified
- Cpr certified
- Residential Heat Load Analyst
- Manual J
Languages
English and Spanish
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Comfort Advisor/Field Service Technician
Honest Plumbing & Air
05.2025 - Current
Residential Service Technician
McCullough Heating & Air
05.2024 - 01.2025
Residential Service Technician
Advanced Ac & Heat
02.2022 - 05.2024
In between installer
Precision Heating & Air/Fox Services
07.2021 - 02.2022
Maintenance Technician
Weill Cornell Medical College
10.2019 - 07.2020
Hvac/Plumbing Helper
DFP Mechanical
01.2019 - 10.2019
Warehouse Supervisor
Awisco
06.2015 - 12.2018
Hvac Certification -
Lincoln Tech.
High School Diploma -
St. Raymonds
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