3D Printing
Frank Gauna
( 330 ) 559-0368 ( Email ) F.gaun2682@gmail.com
Niles, OH 44446,OH
Summary
- Motivated Customer Care Ambassador with over 7 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish.
Overview
2
2
Languages
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Sales Floor Lead
Target Corporation
Niles, OH
10.2015 - Current
- Partnered with operations team to achieve company revenue and profit goals.
- Demonstrated product and answered questions for prospective customers.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Set sales goals and tracked progress using [Software].
- Assisted customers with [Product or Service] selection through carefully curated questions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
- Liaised with customers, management and sales team to better understand their needs and recommend appropriate solutions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Landscaper
Reyes Landscaping
Youngstown, OH
03.2012 - 10.2013
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Maintained grounds by trimming, weeding and general clean-up.
Production Worker
Automodular Assemblies Inc.
Lordstown, OH
09.2010 - 06.2011
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Telemarketing Supervisor
MCI Worldcom Wireless
Niles, OH
01.2002 - 06.2004
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Supervised site investigations, reported issues and escalated those that required further assistance.
Factory Line Worker
Dinesol Plastics
Niles, OH
05.2000 - 09.2001
- Completed durable assemblies and subassemblies with hand and power tools.
Education
High School Diploma -
Rayen Highschool
Youngstown, OH 09.1996 - 05.2000
Skills
Detail oriented
Visual Merchandising
Inventory
Product and service sales
Multitasking abilities
Collaboration
Teamwork
Interests
Painting
Enjoying nature
Spending time with family and friends
Timeline
Sales Floor Lead
Target Corporation
10.2015 - Current
Landscaper
Reyes Landscaping
03.2012 - 10.2013
Production Worker
Automodular Assemblies Inc.
09.2010 - 06.2011
Telemarketing Supervisor
MCI Worldcom Wireless
01.2002 - 06.2004
Factory Line Worker
Dinesol Plastics
05.2000 - 09.2001
High School Diploma -
Rayen Highschool
09.1996 - 05.2000