Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Frank Gauna

( 330 ) 559-0368 ( Email ) F.gaun2682@gmail.com
Niles, OH 44446,OH

Summary

  • Motivated Customer Care Ambassador with over 7 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Spanish.

Overview

2
2
Languages
4
4
years of post-secondary education
12
12
years of professional experience

Work History

Sales Floor Lead

Target Corporation
Niles, OH
10.2015 - Current
  • Partnered with operations team to achieve company revenue and profit goals.
  • Demonstrated product and answered questions for prospective customers.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Set sales goals and tracked progress using [Software].
  • Assisted customers with [Product or Service] selection through carefully curated questions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
  • Liaised with customers, management and sales team to better understand their needs and recommend appropriate solutions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Landscaper

Reyes Landscaping
Youngstown, OH
03.2012 - 10.2013
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Maintained grounds by trimming, weeding and general clean-up.

Production Worker

Automodular Assemblies Inc.
Lordstown, OH
09.2010 - 06.2011
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.

Telemarketing Supervisor

MCI Worldcom Wireless
Niles, OH
01.2002 - 06.2004
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Supervised site investigations, reported issues and escalated those that required further assistance.

Factory Line Worker

Dinesol Plastics
Niles, OH
05.2000 - 09.2001
  • Completed durable assemblies and subassemblies with hand and power tools.

Education

High School Diploma -

Rayen Highschool
Youngstown, OH
09.1996 - 05.2000

Skills

Detail oriented

undefined

Interests

3D Printing

Painting

Enjoying nature

Spending time with family and friends

Timeline

Sales Floor Lead

Target Corporation
10.2015 - Current

Landscaper

Reyes Landscaping
03.2012 - 10.2013

Production Worker

Automodular Assemblies Inc.
09.2010 - 06.2011

Telemarketing Supervisor

MCI Worldcom Wireless
01.2002 - 06.2004

Factory Line Worker

Dinesol Plastics
05.2000 - 09.2001

High School Diploma -

Rayen Highschool
09.1996 - 05.2000

Similar Profiles

CREATE PROFILE
Frank Gauna( 330 ) 559-0368 ( Email ) F.gaun2682@gmail.com