Tucker Loescher
Boston,MA
Summary
Hi, I’m Tucker! Over the past few years I’ve had the pleasure of leading Customer experience for brands like Bass Pro Shops, Vuori, & The North Face.
Background includes driving sales, interacting with customers, & encouraging team members in a fun & uplifting way in order to hit sales goals while cultivating a fun & light hearted environment for the whole staff.
Overview
7
7
years of professional experience
Work History
Sales Floor Lead
The North Face Inc.
Chicago, IL
09.2025 - Current
- Providing many positive customer experiences & reviews reflecting well back on our store.
- Monitoring customer needs in order to drive sales during peak shopping periods.
- Resolving customer inquiries and complaints to maintain high satisfaction levels.
- Collaborating with management to develop strategies for improving sales performance and team productivity.
Sales Floor Lead
Bass Pro Shops
Port St. Lucie Florida
09.2024 - 05.2025
- Monitored employee performance, providing feedback to hone skill & development.
- Trained and supported management to enhance sales.
Sales Floor Lead
Vuori
Westport, CT
09.2022 - 04.2023
- Supervised daily sales floor operations, ensuring optimal customer service and product availability.
- Trained and mentored new team members on sales techniques and product knowledge.
- Organized visual merchandising displays to enhance product visibility and attract customers.
Sales Associate
REI
Norwalk, CT
12.2018 - 04.2020
- Assisting customers in selecting appropriate outdoor gear based on needs and performance.
- Processing transactions with POS systems & ensuring the checkout process runs smoothly.
- Collaborating with team members to achieve sales target and improve store performance.
Education
High School Diploma -
North Pocono High School
Moscow, PASkills
- Keyholder
- Attention to detail
- Customer De-escalation
- Team management
Timeline
Sales Floor Lead
The North Face Inc.
09.2025 - Current
Sales Floor Lead
Bass Pro Shops
09.2024 - 05.2025
Sales Floor Lead
Vuori
09.2022 - 04.2023
Sales Associate
REI
12.2018 - 04.2020
High School Diploma -
North Pocono High School