Frank Gilliam
Atlanta,GA
Summary
Dynamic Distribution Supervisor at Georgia Power with a proven track record in enhancing team productivity and ensuring workplace safety. Skilled in quality management and performance evaluation, I excel in problem-solving and fostering collaboration. Committed to optimizing operations, I effectively balance customer demands with team capabilities to achieve performance objectives.
Overview
15
15
years of professional experience
Work History
Distribution Supervisor
Georgia Power
07.2019 - Current
- Maintained open lines of communication between upper management and frontline staff to address any concerns or issues promptly.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Enhanced team productivity by providing clear communication, guidance, and support to staff members.
- Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
- Created a safe working environment for all team members through consistent enforcement of safety rules and guidelines.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Sr. Cable Splicer
Georgia Power
10.2016 - 07.2019
- Enhanced network reliability by performing routine maintenance and repairs on cable systems.
- Delivered exceptional service by responding quickly to emergency repair requests from customers experiencing outages or other network disruptions.
- Assisted in the design and planning of new cabling systems to accommodate expanding networks or increased capacity demands.
- Collaborated with other cable splicers to complete complex projects within tight deadlines, ensuring customer satisfaction.
- Optimized network performance through the installation, testing, and troubleshooting of Network cable system.
- Demonstrated expertise in various splicing techniques for EPR, XLP, and PILC cables resulting in high-quality installations.
- Contributed to a safer work environment by strictly adhering to safety protocols during cable installations and repairs.
- Conducted thorough inspections of existing cable infrastructure to identify areas requiring upgrades or repairs.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network engineers to deliver quality service.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Cable Splicer
Georgia Power
08.2010 - 10.2016
- Contributed to a positive workplace culture by fostering open communication, teamwork, and professionalism among colleagues.
- Assisted in the design and planning of new cabling systems to accommodate expanding networks or increased capacity demands.
- Reduced downtime for clients by swiftly diagnosing issues with faulty wiring or connections and implementing effective solutions.
- Enhanced network reliability by performing routine maintenance and repairs on cable systems.
- Contributed to a safer work environment by strictly adhering to safety protocols during cable installations and repairs.
Education
High School Diploma -
R.L. Osborne High School
Marietta, GA05-1995
Skills
- Quality management
- Operational excellence
- Project management
- Performance evaluation
- Teamwork and collaboration
- Problem-solving abilities
- Time management
- Workplace safety
- Multitasking Abilities
- Excellent communication
- Self motivation
- Coaching and mentoring
Timeline
Distribution Supervisor
Georgia Power
07.2019 - Current
Sr. Cable Splicer
Georgia Power
10.2016 - 07.2019
Cable Splicer
Georgia Power
08.2010 - 10.2016
High School Diploma -
R.L. Osborne High School
Similar Profiles
Jakarius TurnerJakarius Turner
Apprentice Lineman at Georgia PowerApprentice Lineman at Georgia Power
Crystal GodfreyCrystal Godfrey
Energy Efficiency Education Coordinator at Georgia PowerEnergy Efficiency Education Coordinator at Georgia Power
ASHLEY HANNAHASHLEY HANNAH
Senior Storekeeper at GEORGIA POWERSenior Storekeeper at GEORGIA POWER
Jason WatersJason Waters
Technical Training Instructor Sr at Georgia PowerTechnical Training Instructor Sr at Georgia Power
Jalin C. StanleyJalin C. Stanley
Athletic Director at Atlanta Public Schools: MLK Jr. Middle SchoolAthletic Director at Atlanta Public Schools: MLK Jr. Middle School