FRANK GUO
Greensboro,NC
Summary
Experienced IT Technician specializing in semiconductor environments, with expertise in maintaining production systems and configuring test equipment. Skilled in scripting, troubleshooting, and system administration to improve workflow efficiency and reduce downtime. Holds a Master of Information Technology with graduate certificates in Software Development and Network Technologies.
Overview
6
6
years of professional experience
Work History
Prototype Maintenance Technician
Qorvo
Greensboro, NC
05.2023 - Current
- Executed scheduled and unscheduled maintenance on test handlers to maximize uptime and performance.
- Installed and adjusted handler kits to enhance equipment efficiency and meet production targets.
- Trained and calibrated vision systems to ensure precise and reliable test outcomes.
- Collaborated with management and engineering teams to streamline production workflows.
- Worked with peers, supervisors, and engineering teams to enhance equipment and meet production targets.
- Documented maintenance using CMMS software, ensuring accurate reporting and compliance.
Test Operator
Qorvo
Greensboro, NC
06.2020 - 04.2023
- Conducting tests on semiconductor devices using specialized test equipment and software to ensure they meet quality and performance specifications.
- Analyzing test results and identifying any deviations or anomalies, and promptly reporting them to the appropriate personnel for further investigation.
- Troubleshooting and resolving minor equipment issues to minimize downtime and maintain smooth operation.
- Recording and documenting test data accurately and maintaining records for future reference and analysis.
- Collaborating with cross-functional teams, including engineering, production, and quality, to resolve issues and improve testing processes.
- Contributing to continuous improvement efforts by providing feedback and suggestions for process optimization and efficiency enhancement.
- Maintaining a clean and organized work area to ensure a safe and productive work environment.
Warehouse Associate
Amazon
Greensboro, NC
09.2019 - 05.2020
- Sorted and organized incoming packages by size, weight, and destination to ensure accurate handling.
- Collaborated with team members to achieve daily production targets in a fast-paced environment.
- Contributed to continuous improvement initiatives that enhanced warehouse efficiency and productivity.
- Demonstrated exceptional attention to detail in package sorting, minimizing errors and delays.
New Warehouse Layout Optimization
Amazon
Greensboro, NC
01.2020 - 03.2020
- Collaborated with cross-functional teams to ensure seamless implementation of new layout plans.
- Led team of warehouse associates to optimize layout for improved operational efficiency.
- Analyzed product flow and order picking to identify key areas for improvement.
- Utilized warehouse management software, reducing picking time by 20% and boosting storage capacity by 15%.
Education
Master of Information Technology -
Virginia Tech
Blacksburg, Virginia08.2025
Bachelor of Science - Information Systems
UNC Greensboro
Greensboro, North Carolina05.2020
Skills
- Windows and Linux expertise
- PowerShell and shell scripting
- CMMS proficiency
- Version control with GitLab
- Microsoft Office Suite skills
- Java programming
- Web development (HTML, CSS, JavaScript)
- SQL database management
- C#NET, VBNET, Python programming
- Object-oriented programming
- RF test automation
- Software architecture and system design
- Electronic measurements (spectrum analyzers, signal generators)
Timeline
Prototype Maintenance Technician
Qorvo
05.2023 - Current
Test Operator
Qorvo
06.2020 - 04.2023
New Warehouse Layout Optimization
Amazon
01.2020 - 03.2020
Warehouse Associate
Amazon
09.2019 - 05.2020
Master of Information Technology -
Virginia Tech
Bachelor of Science - Information Systems
UNC Greensboro
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