Frank Hughes
Kearns,UT
Summary
- Self-motivated Inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience.
- Experienced sales professional well-versed in prospecting leads, setting up contracts and coordinating ads.
- Skilled communicator, multitasker and complex problem-solver.
- Energetic Sales Representative with 8 years of sales experience in-person and over the phone.
- Money-motivated with strong closing skills.
Overview
21
21
years of professional experience
Education
High School Diploma -
Horizonte Instruction & Training
Salt Lake City, UTFINANCE SCHOOL
IBG
SALT LAKE CITY2018
Work History
Account Executive
Vestis
06.2024 - 08.2025
- Delivered exceptional customer service by promptly addressing client concerns, fostering long-term loyalty.
- Managed multiple accounts simultaneously, maintaining organization and effective task prioritization.
- Consistently exceeded sales targets by identifying new business opportunities and developing customized solutions.
- Boosted client satisfaction through strong relationship development and effective communication strategies.
- Negotiated contracts successfully to secure favorable terms for both company and clients.
- Conducted regular client check-ins to assess needs and identify upselling opportunities.
- Presented informative sessions to potential clients, showcasing unique value of products or services offered.
Account Manager
England Logistics
10.2020 - 06.2024
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Floor Manager
JD Byrider
07.2019 - 10.2020
- Managed full team schedule to maintain adequate coverage.
- Evaluated team and employee performance in order to develop and implement effective corrective actions.
- Implemented challenging personnel and department goals to drive performance.
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
- Responded to customer questions and requests in a prompt and efficient manner.
- Mentored new sales associates to contribute to the store's positive culture
Special Finance Manager
Tim Dahle Nissan
06.2018 - 06.2019
- Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2015
- Worked with designers and production staff to create high-quality and brand-specific ads
- Developed and maintained long-term relationships with policyholder and credit unions
- Asked appropriate open-ended questions to discover prospects' needs and requirements
- Kept company in compliance with all export standards
- Monetized dormant leads to increase profits
Special Finance Manager
Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
08.2014 - 06.2018
- Monetized dormant leads to increase profits
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities
- Trained and coached a team of 5 sales professionals focused on servicing Sub prime accounts
- Asked appropriate open-ended questions to discover prospects' needs and requirements
- Kept company in compliance with all export standards
- Set up contracts, negotiated rates and hammered out service terms
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate
Floor Manager
Ken Garff Nissan of Orem
04.2011 - 08.2014
- Managed full team schedule to maintain adequate coverage
- Evaluated team and employee performance in order to develop and implement effective corrective actions
- Implemented challenging personnel and department goals to drive performance
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
- Responded to customer questions and requests in a prompt and efficient manner
- Mentored new sales associates to contribute to the store's positive culture
Jet Engine Mechanic
Hill Air force base
01.2005 - 05.2010
- Used dry ice and ovens to install bearings and seals
- Documented maintenance actions with an integrated data system
- Expertly utilized a wide range of tools for damage repair, including grinders, torque wrenches ect
- Installed, aligned, and balanced new equipment
- Read work orders to prepare for machine setup
- Inspected machine parts for conformance to product specifications
- Promoted shop safety by working in a safe manner
Skills
- Cold calling skills
- Lead prospecting
- Self-motivated
- Team training
- Sales analysis
- Researched sales leads
- Converting leads
- Sales reporting
- Sales expertise
- Customer service
- Customer rapport
- Optimizing business processes
Accomplishments
In 2012 I received the Nissan award of excellence for top sales and customer service.
In 2015 I received the driver of excellence award for the month of April
( voted by my peers in the Dealership and won a paid vacation to Mexico.)
In 2017 I moved our Dealership to presidential status with west lake financial.
Timeline
Account Executive
Vestis
06.2024 - 08.2025
Account Manager
England Logistics
10.2020 - 06.2024
Floor Manager
JD Byrider
07.2019 - 10.2020
Special Finance Manager
Tim Dahle Nissan
06.2018 - 06.2019
Special Finance Manager
Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
08.2014 - 06.2018
Floor Manager
Ken Garff Nissan of Orem
04.2011 - 08.2014
Jet Engine Mechanic
Hill Air force base
01.2005 - 05.2010
High School Diploma -
Horizonte Instruction & Training
FINANCE SCHOOL
IBG
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