Frank Iacobacci
East Hanover
Summary
Dedicated rideshare and delivery driver known for exceptional safety awareness and GPS proficiency. Committed to maintaining vehicle cleanliness and ensuring customer satisfaction through effective communication and problem-solving.
Overview
13
13
years of professional experience
Work History
Rideshare Driver
Self Employed Services
East Hanover
11.2013 - Current
- Provided safe and reliable transportation to diverse passengers.
- Maintained vehicle cleanliness and conducted safety checks to ensure passenger safety and comfort.
- Navigated efficiently using GPS and mapping applications.
- Communicated with passengers to address needs and enhance overall trip experience.
- Managed scheduling to optimize ride availability and efficiency.
- Handled payment processing through mobile applications securely.
- Adapted to changing traffic conditions and passenger demands.
- Utilized GPS systems to select optimal routes for timely passenger delivery.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Cleaned vehicle regularly to maintain professional appearance.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Ensured vehicle safety and cleanliness to promote high levels of passenger satisfaction.
- Continuously monitored traffic conditions in order to select optimal route for passenger destination.
Delivery Driver
GrubHub
East Hanover
10.2023 - 08.2025
- Delivered food orders efficiently to customers in designated areas.
- Maintained accurate records of deliveries using company mobile application.
- Communicated effectively with customers regarding order status and delivery times.
- Ensured food quality and safety standards during transport to customers.
- Collaborated with restaurant staff to confirm order accuracy before departure.
- Navigated routes using GPS technology to optimize delivery times.
- Provided excellent customer service, addressing concerns promptly and professionally.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
Education
High School Diploma -
Parsippany High
Parsippany06-2002
Skills
- Safety awareness
- GPS proficiency
- Schedule management
- Traffic law knowledge
- Cleanliness
- Problem-solving
Timeline
Delivery Driver
GrubHub
10.2023 - 08.2025
Rideshare Driver
Self Employed Services
11.2013 - Current
High School Diploma -
Parsippany High