FRANK KILGORE
Sacramento,California
Overview
18
18
years of professional experience
Work History
District Sales Manager
Taylor Freezers of California
Sacramento, California
01.2023 - Current
- Managed daily operations and led a team of 15 sales and warehouse staff across five branches in Northern California, driving a 20% increase in sales over the year.
- Managed sales for the Elk Grove market, engaging with over 50 key prospects and customers weekly to drive revenue growth.
- Delivered on all client commitments by coordinating project timelines using Asana and ensuring clear communication with stakeholders.
- Monitored branch financial performance using budget analysis tools and contributed to strategic planning that increased market share by identifying growth opportunities.
- Aligned team operations with company values by organizing quarterly training workshops on service principles and implementing a recognition program for employees who exemplify these values.
Market Manager
ProDrivers
Elk Grove, California
01.2021 - 01.2023
- Oversaw daily operations for four branches, managing a team of 15 employees and coordinating a driver pool of 160+ drivers to ensure efficient service delivery.
- Managed P&Ls and budgets for four branches, ensuring optimal financial performance and accountability.
- Managed sales within the Sacramento region, engaging with 15+ key prospects and customers weekly to drive new business opportunities.
- Provided exceptional customer service to over 100 clients and drivers daily by resolving inquiries and addressing concerns promptly.
- Successfully delivered 10+ client projects on-time by effectively managing timelines and setting clear project expectations.
- Monitored branch financial performance using budget analysis tools and contributed to strategic planning that increased market share by identifying growth opportunities.
Account Executive/Sales
Aramark Uniform Services
Sacramento, California
01.2020 - 01.2021
- Generated a 25% increase in new business by implementing targeted sales strategies and executing a comprehensive sales plan.
- Researched and identified 50+ potential customers in the assigned sales territory through cold calling and conducting in-person presentations.
- Delivered presentations on Aramark's whole-product solutions to diverse client groups, effectively showcasing features and benefits to enhance sales.
- Cultivated and managed relationships with over 50 key accounts, leading to a 15% increase in sales revenue over the last year.
- Conducted in-depth competitive market analysis using SWOT analysis and market segmentation techniques to identify sales opportunities.
Director Business Development & Operations
Comprehensive Security Services
Elk Grove, California
01.2017 - 01.2020
- Identified and pursued over 50 sales leads monthly to generate new business opportunities by conducting detailed market research and client analysis.
- Created and delivered engaging presentations on product features and benefits in 20+ face-to-face meetings with prospective clients, leading to 10 follow-up meetings scheduled.
- Managed a portfolio of 15+ client accounts, ensuring strong business relationships and regular communication.
- Directed marketing literature development and initiatives while managing a team of 5 in-office and 50 field employees, resulting in a 30% increase in lead generation and enhanced customer engagement.
eSupport Associate
First Tech Federal Credit Union
Rocklin, California
01.2015 - 01.2017
- Resolved over 50 second-tier technical issues for customers monthly, leading to a 30% increase in customer satisfaction ratings.
- Acted as the primary contact for resolving issues with the electronic bill pay system, successfully addressing over 100 customer inquiries weekly and ensuring uninterrupted access to their accounts.
- Delivered 10 training sessions on sales techniques and customer engagement to junior team members.
Account Manager
Homejoy
Sacramento, California
01.2014 - 01.2015
- Consulted and onboarded 30+ new clients by assessing their home-cleaning requirements and providing tailored service packages.
- Achieved a 15% increase in client retention by implementing targeted communication strategies and personalized follow-ups.
Insurance Sales Agent
Esurance / Allstate
Rocklin, California
01.2011 - 01.2014
- Identified and pursued sales opportunities by interacting with 20+ clients weekly, resulting in a 15% increase in client engagement.
- Assessed client assets and liabilities and clarified financial objectives for comprehensive financial planning for over 20 clients.
- Advised 50+ businesses on insurance needs, helping them save an average of 15% while enhancing coverage options.
Director of Enterprise Sales & Marketing
Foxit Software
Fremont, California
01.2008 - 01.2011
- Managed and coordinated five marketing campaigns targeting diverse audiences, delivering all projects on time and increasing engagement by 15%.
- Promoted 10+ products across multiple platforms, increasing brand recognition by driving a 25% growth in customer engagement.
- Managed the recruitment and training of 15 new sales representatives, leading to a 25% increase in team performance within six months.
Education
No Degree - Business
Sierra College
Rocklin, CASkills
- Sales Experience: Proven experience in sales, particularly in the foodservice equipment or restaurant industry
- Leadership Skills: Ability to motivate and lead a sales team to achieve results
- Communication Skills: Strong interpersonal and communication skills for interacting with customers, dealers, and internal teams
- Product Knowledge: In-depth knowledge of Taylor Freezer products and the foodservice industry
- Analytical Skills: Ability to analyze sales data, identify trends, and develop sales strategies
- Business Acumen: Understanding of financial management, budgeting, and business operations
Timeline
District Sales Manager
Taylor Freezers of California
01.2023 - Current
Market Manager
ProDrivers
01.2021 - 01.2023
Account Executive/Sales
Aramark Uniform Services
01.2020 - 01.2021
Director Business Development & Operations
Comprehensive Security Services
01.2017 - 01.2020
eSupport Associate
First Tech Federal Credit Union
01.2015 - 01.2017
Account Manager
Homejoy
01.2014 - 01.2015
Insurance Sales Agent
Esurance / Allstate
01.2011 - 01.2014
Director of Enterprise Sales & Marketing
Foxit Software
01.2008 - 01.2011
No Degree - Business
Sierra College