Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Frankie Lara

Referral Coordinator
Houston,TX

Summary

Energetic Referral Coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Referral Coordinator position. Ready to help team achieve company goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Referral Coordinator

Avenue 360 Health & Wellness
04.2019 - 03.2023
  • Processed referral requests doctors and other health care professionals.
  • Scheduled appointments with specialists on behalf of clients.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
  • Pre-certifications and verified insurance coverage.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Have 14 Years in Referrals
  • Monitored referrals to foster timely completion and followed up with physicians to facilitate

Referral Coordinator

Central Care Integrated Health Services
11.2013 - 04.2019
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Developed and maintained strong working relationship with referral sources to streamline processing.
  • Attended continuing education courses to stay current on referral processes and best practices.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Scheduled appointments with specialists on behalf of clients.
  • Have 14 years experience as Referral Coordinator

Education

High School Diploma -

Refugio High School
Refugio, TX
05.1980

Skills

  • Notetaking and documentation
  • Appointment Scheduling
  • Insurance Verification
  • Pre-authorizations
  • Proficient in Epic
  • Written and verbal communication
  • Teamwork and Collaboration
  • Organizational Skills
  • Dependable and Responsible
  • Communication

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Referral Coordinator

Avenue 360 Health & Wellness
04.2019 - 03.2023

Referral Coordinator

Central Care Integrated Health Services
11.2013 - 04.2019

High School Diploma -

Refugio High School
Frankie LaraReferral Coordinator