FRANK LEE
TUCSON,AZ
Summary
Highly enthusiastic customer service professional with [number] years client interface experience.Personable and responsible Cashier with [number] years in retail and customer service. Solid team player with upbeat, positive attitude.Results-driven [Job Title] with proven ability to establish rapport with clients.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Overview
1
1
year of professional experience
Work History
DRIVER
CR ENGLAND
CASA GRANDE, AZ
01.2014 - 01.2015
Trained [number] new employees quarterly.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Resolved product issues and shared benefits of new technology.
Education
High School Diploma - GENERAL
TUCSON HIGH SCHOOL
1986
Skills
- Strong organizational skills
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
- Markdown/promotional procedures
- Store maintenance ability
- Telecommunication skills
- Telephone inquiries specialist
- Customer service expert
Accomplishments
Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
- Consistently generated additional revenue through skilled sales techniques.
Timeline
DRIVER
CR ENGLAND
01.2014 - 01.2015
High School Diploma - GENERAL
TUCSON HIGH SCHOOL