FRANK MANSUETO
Weatogue
Summary
Accomplished district sales manager bringing a several-year career dedicated to the transformation and revitalization of territory sales through exceptional marketing approaches. Proven skills in customer service, processes alignment and revenue generation. Analytical problem-solver with a data-driven approach and both the skill and fortitude to meet the challenges of dynamic, competitive environments. Articulate communicator experienced in offering customers value and personalized support with optimal business solutions.
Overview
12
12
years of professional experience
Work History
Certified BMW Client Advisor
New Country BMW
Hartford
04.2024 - Current
- Provided expert advice on BMW vehicles to enhance customer satisfaction.
- Conducted thorough vehicle presentations and demonstrations for potential buyers.
- Managed customer relationships through effective communication and follow-ups.
- Utilized CRM software to track customer interactions and preferences accurately.
- Ensured timely delivery of vehicles to customers according to specified timelines.
District Sales Manager
Suntuity Solar
02.2023 - 03.2024
- Gained a thorough understanding of a 14 step sales process as well as sales and closing strategies.
- Maintained above a 40% sit-to-close rate. (Industry Standard is 30%)
- Managed sales forecasts and reporting to align with company objectives effectively.
- Assisted with gathering all proper documentation to get deals approved.
- Set clear objectives and helped team members develop plans to achieve quotas.
- Took Take Over calls from each Representative if they were leaving a client's home without a deal.
- Trained and mentored sales representatives to enhance product knowledge and skills.
District Sales Manager
Vision Solar
03.2020 - 02.2023
- Progressed from Outside Sales Representative -> Assistant District Manager -> District manager
- Gained a thorough understanding of a 12 step sales process as well as sales and closing strategies.
- Assisted with routing available Representatives to appointments.
- Built strong relationships with clients through regular follow-ups and support.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Negotiated prices and set up contracts to finalize sales agreements.
- Mentored junior staff, providing guidance on best sales practices and approaches.
- Best District in the company for 10 months straight while In management.
- Engaged clients to understand energy needs and provide tailored solar solutions.
- Led sales team in strategizing and implementing effective sales techniques.
Waiter
Trump National Golf Club
Bedminster
10.2016 - 10.2019
- Authorized by Homeland Security to wait on and serve the First Family of the United States.
- Set up for banquets, parties and special events. Ensure that all accommodations are fulfilled.
- Provided exceptional service to club members and guests during dining events.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Assisted in menu presentations and daily specials to enhance guest experience.
- Upsold menu items to enhance guest satisfaction during dining experiences.
- Trained new staff on service protocols and club standards for quality assurance.
Manager
Willis Athletics Raritan Ridge Indoor Golf
Middlesex
03.2015 - 12.2017
- Responsible for opening and closing procedures.
- Explained safety rules for using indoor golf simulators.
- Maintained the golf simulators.
- Assisted individuals with their golf techniques. Helped in motivating and giving advice to customers to achieve better results in their golf game.
- Resolved conflicts and complaints for the best customer service.
- Solved computer issues when necessary.
Manager
Bound Brook Golf Range & Pro Shop
Bound Brook
12.2013 - 07.2016
- Ran and instructed children's golf clinics.
- Oversaw inventory management and equipment maintenance for optimal performance.
- Implemented operational procedures to improve workflow efficiency across departments.
- Monitored facility safety protocols to ensure a secure environment for customers.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Associate's Degree - Criminal Justice
Raritan Valley Community College
Raritan, NJHigh School Diploma -
Middlesex High School
Middlesex, NJSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Coaching and mentoring
- Cross-functional collaboration
- Territory management
- CRM software
- Sales forecasting
- Closing strategies
- Customer relationship management
- Team leadership
- Strategic planning
- Effective communication
- Conflict resolution
Timeline
Certified BMW Client Advisor
New Country BMW
04.2024 - Current
District Sales Manager
Suntuity Solar
02.2023 - 03.2024
District Sales Manager
Vision Solar
03.2020 - 02.2023
Waiter
Trump National Golf Club
10.2016 - 10.2019
Manager
Willis Athletics Raritan Ridge Indoor Golf
03.2015 - 12.2017
Manager
Bound Brook Golf Range & Pro Shop
12.2013 - 07.2016
Associate's Degree - Criminal Justice
Raritan Valley Community College
High School Diploma -
Middlesex High School