Frank Marte
Edison,NJ
Summary
Successful customer service associate with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Resourceful Auxiliary Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Total Security resources Group
New Brunswick, New Jersey
08.2024 - Current
- Checked for safety hazards and took corrective action when necessary.
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
WATER TREATMENT TECHNICIAN
Aquatronics
Middlesex, NEW JERSEY
02.2024 - Current
- Developed strategies for improving efficiency of water treatment processes
- Operated and maintained water treatment equipment, including chemical feed systems and pumps.
EDISON AUXILIARY POLICE OFFICER
Edison auxiliary police
Edison, NJ
03.2023 - Current
- Responded to calls for service from the public.
- Assisted in investigations as needed.
- Provide traffic assistance and crowd control in large events.
- Assisted local police in emergency response situations.
MERCHANDISE SERVICE ASSOCIATE
Lowes Home Improvement
Piscataway, US
03.2023 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions
- Assisted with inventory management by stocking shelves and organizing merchandise displays
- Handled customer complaints efficiently and effectively, providing resolution in a timely manner.
EMS VOLUNTEER
Metuchen EMS
Metuchen, NJ
08.2022 - 10.2023
- Provided assistance to any medical emergency to the public and city of Metuchen
- Responded to traffic accidents and other medical emergencies.
SECURITY OFFICER
Children's Specialized Hospital
New Brunswick, US
12.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Conducted regular patrols of key areas to spot and control security concerns
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Patrolled premises regularly to maintain order and establish security presence.
FROZEN FOOD CLERK
ShopRite
Edison, US
05.2021 - 10.2021
- Recommended products to customers to drive sales
- Attended sales, vendor and product training to maximize knowledge
- Blocked merchandise in freezers and coolers
- Developed a thorough understanding of the frozen food department, including product features, benefits, and availability.
Education
Middlesex County Auxiliary Police Academy
11 Patrol Rd , Edison, NJ05-2023
HIGH SCHOOL DIPLOMA -
Edison High School
Edison, NJ06.2022
Skills
- Fast learner
- Active Listening
- Critical Thinking
- CPR Certification
- EMS Operations
- Goal oriented
- Multitasker
- Strong moral character
- High motivated
Certification
- Sora license
- BASIC LIFE SUPPORT -BLS
- MEB CERTIFICATION
- CPR
References
References available upon request
Languages
Spanish
Timeline
Security Officer
Total Security resources Group
08.2024 - Current
WATER TREATMENT TECHNICIAN
Aquatronics
02.2024 - Current
EDISON AUXILIARY POLICE OFFICER
Edison auxiliary police
03.2023 - Current
MERCHANDISE SERVICE ASSOCIATE
Lowes Home Improvement
03.2023 - 01.2024
EMS VOLUNTEER
Metuchen EMS
08.2022 - 10.2023
SECURITY OFFICER
Children's Specialized Hospital
12.2021 - 01.2022
FROZEN FOOD CLERK
ShopRite
05.2021 - 10.2021
Middlesex County Auxiliary Police Academy
HIGH SCHOOL DIPLOMA -
Edison High School
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