Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Frank Marte

Edison,NJ

Summary

Successful customer service associate with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Resourceful Auxiliary Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Total Security resources Group
New Brunswick, New Jersey
08.2024 - Current
  • Checked for safety hazards and took corrective action when necessary.
  • Assisted with crowd control during large events held at the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

WATER TREATMENT TECHNICIAN

Aquatronics
Middlesex, NEW JERSEY
02.2024 - Current
  • Developed strategies for improving efficiency of water treatment processes
  • Operated and maintained water treatment equipment, including chemical feed systems and pumps.

EDISON AUXILIARY POLICE OFFICER

Edison auxiliary police
Edison, NJ
03.2023 - Current
  • Responded to calls for service from the public.
  • Assisted in investigations as needed.
  • Provide traffic assistance and crowd control in large events.
  • Assisted local police in emergency response situations.

MERCHANDISE SERVICE ASSOCIATE

Lowes Home Improvement
Piscataway, US
03.2023 - 01.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Boosted customer loyalty and improved implementation of solutions by personalizing interactions
  • Assisted with inventory management by stocking shelves and organizing merchandise displays
  • Handled customer complaints efficiently and effectively, providing resolution in a timely manner.

EMS VOLUNTEER

Metuchen EMS
Metuchen, NJ
08.2022 - 10.2023
  • Provided assistance to any medical emergency to the public and city of Metuchen
  • Responded to traffic accidents and other medical emergencies.

SECURITY OFFICER

Children's Specialized Hospital
New Brunswick, US
12.2021 - 01.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Conducted regular patrols of key areas to spot and control security concerns
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Patrolled premises regularly to maintain order and establish security presence.

FROZEN FOOD CLERK

ShopRite
Edison, US
05.2021 - 10.2021
  • Recommended products to customers to drive sales
  • Attended sales, vendor and product training to maximize knowledge
  • Blocked merchandise in freezers and coolers
  • Developed a thorough understanding of the frozen food department, including product features, benefits, and availability.

Education

Middlesex County Auxiliary Police Academy
11 Patrol Rd , Edison, NJ
05-2023

HIGH SCHOOL DIPLOMA -

Edison High School
Edison, NJ
06.2022

Skills

  • Fast learner
  • Active Listening
  • Critical Thinking
  • CPR Certification
  • EMS Operations
  • Goal oriented
  • Multitasker
  • Strong moral character
  • High motivated

Certification

  • Sora license
  • BASIC LIFE SUPPORT -BLS
  • MEB CERTIFICATION
  • CPR

References

References available upon request

Languages

Spanish

Timeline

Security Officer

Total Security resources Group
08.2024 - Current

WATER TREATMENT TECHNICIAN

Aquatronics
02.2024 - Current

EDISON AUXILIARY POLICE OFFICER

Edison auxiliary police
03.2023 - Current

MERCHANDISE SERVICE ASSOCIATE

Lowes Home Improvement
03.2023 - 01.2024

EMS VOLUNTEER

Metuchen EMS
08.2022 - 10.2023

SECURITY OFFICER

Children's Specialized Hospital
12.2021 - 01.2022

FROZEN FOOD CLERK

ShopRite
05.2021 - 10.2021

Middlesex County Auxiliary Police Academy

HIGH SCHOOL DIPLOMA -

Edison High School
Frank Marte