Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Current Position
Languages
Timeline
Generic

Frank Matte

Birmingham

Summary

Experienced management professional with a track record of effective team leadership and operational oversight. Demonstrates an ability to achieve goals through collaboration and adaptability. Strong skills in conflict resolution, process improvement, and creating a positive work environment.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Manager

Chic Fila
01.2025 - Current
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Salesperson

Alabama Professional Services
04.2017 - Current
  • Sales experience pest control, lawn and lawn maintenance, foundation repair
  • Sold over 1.5 million the past two years
  • Ability to self generate sales leads by email marketing, telephone cold calling, Google AdWords to promote my personal website
  • (Frankmatte.com)
  • Excellent understanding of the sales cycle with strong emphasis on closing

Marketing Consultant

Comfort Care Home Health Services, LLC
06.2015 - 04.2017
  • Marketing consultant home health and hospice, servicing hospitals, nursing homes, and primary care physicians
  • Territory included greater Birmingham, Anniston/Oxford, Talladega, Cullman, and SyLacauga

Catering/Front of House Manager

Superior Bar and Grill
11.2004 - 08.2014
  • All management duties related to front of the house management
  • All catering events, including the booking of events on-site and off-site
  • Skill include menu creation, food costing, event proposals and creation of the catering website

Education

Bachelor's degree - Marketing/Marketing Management, General

University of Alabama at Birmingham
01.2013

Skills

  • Customer service
  • Time management
  • Goal setting
  • Retail operations
  • Customer rapport
  • Sales strategies
  • Customer relations

Accomplishments

Completed these online courses through Coursera

Google AI Essentials

Ask Questions to Make Data-Driven Decisions

Digital Transformation with Google Cloud

Certification

Support works foundation specialist

Current Position

Salesperson, Alabama Professional Services, Birmingham, AL

Languages

Spanish
Limited Working

Timeline

Assistant Manager

Chic Fila
01.2025 - Current

Salesperson

Alabama Professional Services
04.2017 - Current

Marketing Consultant

Comfort Care Home Health Services, LLC
06.2015 - 04.2017

Catering/Front of House Manager

Superior Bar and Grill
11.2004 - 08.2014

Bachelor's degree - Marketing/Marketing Management, General

University of Alabama at Birmingham
Frank Matte