Frank Mendola
Palm Beach Gardens,FL
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
11
11
years of professional experience
Work History
Bartender
Guanabanas Restaurant
Jupiter, Florida
05.2022 - Current
- Delivered exceptional customer service in high-volume bar setting, fostering guest satisfaction.
- Crafted diverse cocktails and beverages, tailoring creations to customer preferences.
- Maintained cleanliness and organization of the bar area.
- Trained new bartenders on bar procedures and menu items.
- Interacted with patrons to elevate dining experiences, ensuring memorable visits.
Barback
Guanabanas Restaurant
Jupiter, Florida
08.2021 - 05.2022
- Prepared ingredients and maintained clean workspace to support bartenders in delivering quality service.
- Stocked bar supplies to enable efficient service during peak hours.
- Cleaned glassware and bar tools to uphold hygiene standards and enhance customer experience.
- Collaborated with team members to ensure smooth operations during busy shifts.
Valet
Florida Preferred Service
Jupiter, Florida
07.2021 - 05.2022
- Parked vehicles efficiently in designated areas for optimal space management.
- Assisted guests with luggage and provided exceptional customer service.
- Managed valet ticketing system, improving accuracy of vehicle tracking and retrieval.
- Coordinated with team members to streamline vehicle handoff, enhancing overall service efficiency.
- Maintained knowledge of local attractions to provide tailored guest experience recommendations.
Automotive Technician
Nissan North America, Inc.
Turnersville, New Jersey
01.2020 - 06.2021
- Performed routine maintenance on various Nissan models and components.
- Diagnosed and repaired vehicle systems using advanced diagnostic tools.
- Collaborated with team members to address complex automotive issues efficiently.
- Maintained accurate records of service performed and parts used for warranty purposes.
- Conducted thorough inspections to identify potential safety concerns in vehicles.
- Maintained a clean working environment at all times.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
Cook
Library IV
Williamstown, New Jersey
08.2016 - 06.2021
- Prepared diverse meals according to established recipes and dietary guidelines.
- Managed kitchen inventory, ensuring freshness and proper storage of ingredients.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Conducted regular quality checks on food items before serving to customers.
- Assisted in developing seasonal menus based on local ingredients availability.
- Ensured compliance with health regulations and sanitation standards in the kitchen.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Lube Technician
Nissan North America, Inc.
Turnersville, New Jersey
01.2019 - 01.2020
- Performed routine oil changes and fluid checks on various Nissan vehicles.
- Inspected vehicle systems for leaks and wear during maintenance services.
- Maintained cleanliness of service area and organized tools and equipment.
- Assisted technicians with repairs and part replacements as needed.
- Documented service records accurately in the company's management system.
Porter
Nissan North America, Inc.
Turnersville, New Jersey
07.2018 - 01.2019
- Assisted customers with vehicle inquiries and directed them to appropriate departments.
- Prepared vehicles for display by washing, vacuuming, and detailing interiors.
- Supported team members in executing daily operational tasks efficiently.
- Conducted thorough inspections of incoming vehicles for damage or discrepancies.
- Ensured compliance with safety protocols while handling equipment and materials.
Dishwasher
Library IV
Williamstown, New Jersey
08.2015 - 08.2016
- Maintained cleanliness and organization of dishwashing area.
- Operated commercial dishwashing equipment efficiently.
- Sorted and rinsed dishes, utensils, and cookware for washing.
- Assisted kitchen staff by providing clean dishes on demand.
- Collaborated with team members to optimize workflow during busy shifts.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Education
High School Diploma -
Rowan College At Gloucester County
Sewell, NJ01-2017
Skills
- Customer service
- Cocktail preparation
- Bar cleanliness
- Employee training
- Menu knowledge
- Time management
- Effective communication
- Adaptive learning
- Highly reliable
- Outgoing personality
- American sign language (ASL) proficient
Languages
English
Native/ Bilingual
American Sign Language
Professional
Timeline
Bartender
Guanabanas Restaurant
05.2022 - Current
Barback
Guanabanas Restaurant
08.2021 - 05.2022
Valet
Florida Preferred Service
07.2021 - 05.2022
Automotive Technician
Nissan North America, Inc.
01.2020 - 06.2021
Lube Technician
Nissan North America, Inc.
01.2019 - 01.2020
Porter
Nissan North America, Inc.
07.2018 - 01.2019
Cook
Library IV
08.2016 - 06.2021
Dishwasher
Library IV
08.2015 - 08.2016
High School Diploma -
Rowan College At Gloucester County