Summary
Overview
Work History
Education
Skills
Timeline
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Frank Migliore

Staten Island,NY

Summary

A motivated and driven college student actively pursuing employment opportunities for new, valuable experiences. A strong critical thinker, I am eager to hone my skill set and contribute to a dynamic work environment with my experience in sales and customer service.

Overview

5
5
years of professional experience

Work History

Bank Teller

Citizens Bank
Staten Island, NY
04.2024 - Current
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Developed strong relationships with customers to ensure repeat business.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Performed special services for customers, ordering bank cards and checks.
  • Assisted customers with basic technical issues related to digital banking platforms.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Educated customers about different types of banking services available at the branch.

Sales Associate

Gap, Inc.
Staten Island, NY
06.2020 - 01.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Tracked sales performance metrics to identify trends in market place.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

Cybersecurity

Baruch College
New York, NY
06-2027

Skills

  • Customer service
  • Data analysis
  • Problem solving
  • Attention to detail
  • Flexible and adaptable
  • Customer relations
  • Active listening
  • Excellent communication

Timeline

Bank Teller

Citizens Bank
04.2024 - Current

Sales Associate

Gap, Inc.
06.2020 - 01.2023

Cybersecurity

Baruch College

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Frank Migliore