Highly motivated professional with 10 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
26
26
years of professional experience
Work History
Owner/Operator
High Tech Installations LLC
East Northport, NY
07.2022 - Current
Prepared weekly schedules to coordinate jobs to assure coverage to meet vendors timeline to there clients
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of jobs.
Installed and repaired access control, Alarm, intercom, digital CCTV systems and network configurations.
Planned security installations by surveying locations, laying out equipment and reading wiring plans.
Communicated with customers and vendors regarding progress of equipment installation projects.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Met with clients to discuss security features, needs and service costs.
Prioritized and organized tasks to efficiently accomplish jobs
Worked with multiply vendors on projects ranging from 2K to 400K for the installation end.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Conferred with customers to understand needs and finalize purchase orders.
Established favorable relationships with vendors and contractors.
Pre Fab Supervisor
Diebold Inc
East White Plains, NY
01.2009 - 11.2011
Delegated tasks to multiple employees while maintaining efficient workplace.
Built customer specific designs for CCTV, Door Access and other security applications, including racks, and panels
Oversaw the department of 5
Work with project managers, engineering, sales, and techs to meet all needs
Ordered parts and maintained inventory
Test Engineer
Hauppauge Computer Works
Hauppauge, NY
01.1998 - 12.2008
Created test data for validating scenarios based on functional requirements.
Ran quality controls on components and final products.
Evaluated test results and prepared system-level reports to detail findings and validate system performance.
Gathered feedback from internal and external customers throughout planning and test phases.
Communicated with clients and coworkers about analysis results.
Performed testing to determine functionality or optimization.
Education
Associate of Applied Science - Information Technology
Dover Tech
Islandia, NY
07-1999
Bachelor of Arts -
SUNY Brockport
New York, NY
05.1996
Skills
Decision Making
Team Leadership
Customer Service Management
Process Improvements
Finance and Accounting Oversight
Supplier Monitoring
Labor Relations
Budget Control
Administrative Management
Records Organization and Management
Problem Anticipation and Resolution
Quality Assurance
Timeline
Owner/Operator
High Tech Installations LLC
07.2022 - Current
Pre Fab Supervisor
Diebold Inc
01.2009 - 11.2011
Test Engineer
Hauppauge Computer Works
01.1998 - 12.2008
Associate of Applied Science - Information Technology
Dover Tech
Bachelor of Arts -
SUNY Brockport
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