Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Preference
Languages
Certification
Quote
Software
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Frank  Mukiza

Frank Mukiza

Behavioral Health Technian
Phoenix ,AZ

Summary

“I am a highly motivated Behavioral Health Technician with 4+ years of experience providing direct patient care and assistance in mental health and substance abuse treatment. I have a proven track record of providing compassionate and effective support to clients in crisis, while also managing a caseload of up to 25 patients. I have a strong background in crisis intervention, medication management, and client advocacy, and I am adept at developing and maintaining positive relationships with clients and their families.”

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Behavioral Health Technician

Open Arms LLC
Glendale, Arizona
08.2022 - 12.2022
  • Taught clients how to complete basic household chores and prepare food.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
  • Charted on each patient daily.
  • Administered patient medications and tracked dosages.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Completed documentation for every incident and forwarded to correct personnel for review.

Behavioral Health Technician

Angel Heart Behavioral Health LLC
phoenix, AZ
02.2022 - 07.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Behavioral Health Technician

Livewell Assisted Living
Phoenix, Arizona
01.2021 - 03.2022

Built and maintained positive staff relationships to promote teamwork and better serve clients.


Developed positive relationships with patients and their families to ensure a safe and supportive environment.

  • Completed documentation for every incident and forwarded to correct for review.
  • Conducted client rounds every to t check on residents.
  • Performed client intake procedures according to internal standards for new admissions.
  • Facilitated on-site activities, support groups and outings for clients.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Searched resident belongings prior to and during stays.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.

Education

Master of Science - Software Development

Graduate Student Grand Canyon
Phoenix
01.2022 - 01.2025

BBA - Accounting

St Lawrence University
Kampala- Uganda
01.2016 - 12.2016

Skills

  • Interpersonal Skills Development
  • Problem Solving
  • Attention to Detail
  • Mental Illness Treatment
  • Verbal and Written Communication
  • Interdisciplinary Collaboration
  • Needs Assessment
  • Interdisciplinary Collaboration
  • Needs Assessment
  • Patient Assessment
  • Crisis Intervention
  • Records Maintenance
  • Incident Reporting
  • Safety Management
  • Records Management
  • ADL support
  • Behavioral Management
  • HIPAA Requirements
  • Behavioral support
  • Medication Administration
  • Coordinating Care

Accomplishments

  • Resolved product issue through consumer testing.
  • Collaborated with team of 5 in the development of patient treatment plan
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ability to use EMR

Timeline

Behavioral Health Technician

Open Arms LLC
08.2022 - 12.2022

Behavioral Health Technician

Angel Heart Behavioral Health LLC
02.2022 - 07.2022

Master of Science - Software Development

Graduate Student Grand Canyon
01.2022 - 01.2025

Behavioral Health Technician

Livewell Assisted Living
01.2021 - 03.2022

BBA - Accounting

St Lawrence University
01.2016 - 12.2016

Work Preference

Work Type

Full Time

Work Location

On-Site

Languages

English
Full Professional
French
Full Professional
Swahili
Professional Working

Certification

  • BSL
  • CPR

Quote

The road of excess leads to the palace of wisdom.
William Blake

Software

Ms Excell

Ms Word

Power point

Frank Mukiza Behavioral Health Technian