FRANK OSAGIE

• Oversaw daily pharmacy operations, ensuring accurate prescription processing and regulatory compliance.
• Reviewed medication orders for safety, dosage accuracy, and insurance requirements.
• Coordinated inventory control, including controlled substances, restocking, and expiration monitoring.
• Resolved prescription issues with prescribers, patients, and insurance carriers.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

• Managed pharmacist and technician schedules to ensure workflow coverage and consistent service delivery.
• Delivered staff training on dispensing procedures, workflow standards, and customer service expectations to maintain service consistency.
• Analyzed fulfillment workflows, implemented targeted process changes, and reduced delays to support efficient prescription fulfillment.
• Monitored compliance with pharmacy policies, state regulations, and quality assurance standards to support safe, compliant operations.

• Supervised daily pharmacy workflow, ensuring accurate prescription processing and adherence to regulatory requirements.
• Oversaw pharmacist and technician schedules to support continuous workflow coverage and consistent service delivery.
• Reviewed medication orders for correct dosage parameters and confirmed alignment with insurance coverage requirements.
• Coordinated inventory control to support compliant controlled substances restocking and ongoing expiration monitoring.

• Planned pharmacist and technician schedules to maintain consistent workflow coverage and support steady service delivery.
• Delivered staff training on dispensing procedures, workflow standards, and customer service expectations to support day-to-day operations.
• Implemented, monitored, and refined process improvements to reduce delays within prescription fulfillment operations.
• Ensured compliance with pharmacy policies, state regulations, and quality assurance standards to support safe operations.

• Validated prescription details, including dosage accuracy and drug interaction risks, before dispensing medications.
• Reviewed medication use with patients, discussed side effects, and reinforced adherence to improve therapy outcomes.
• Oversaw inventory levels and controlled substances management to maintain proper storage compliance.
• Partnered with prescribers to clarify orders, resolve discrepancies, and maintain safe dispensing standards.

• Performed prescription processing data entry and patient verification to ensure readiness for pharmacist review.
• Supported medication dispensing to uphold accuracy and compliance standards.
• Replenished inventory quantities and tracked stock levels to avert prescription delivery delays.
• Managed insurance claim resolution process and clarified coverage issues to support patient understanding.

Supported Head Pharmacist in accurately fulfilling order entries while adhering to medication schedules.

• Prepared accurate medication labels and organized orders to streamline pharmacy order processing and workflow coordination.
• Assisted with drug utilization review processes by flagging potential therapy issues and facilitating timely pharmacist interventions.