Hardworking Pharmacy Operations Manager experienced in optimizing inventory levels and maintaining regulatory compliance. Delivered positive customer experiences by fostering team collaboration and achieving high satisfaction rates. Leveraged knowledge of pharmaceutical practices and problem-solving techniques to drive operational success.
Work History
Pharmacy Manager
1 Year 9 Months
Walgreens Boots Alliance | 11.2024 - Current
Oversaw daily pharmacy operations, ensuring compliance with state and federal regulations.
Implemented new workflows that enhanced prescription processing speed and accuracy.
Managed inventory levels, optimizing stock to reduce waste and improve availability.
Trained and mentored pharmacy staff on best practices in customer service and medication management.
Collaborated with healthcare providers to develop patient care strategies and medication therapy management programs.
Analyzed prescription trends to identify opportunities for cost savings and improved patient outcomes.
Led initiatives to enhance operational efficiency, reducing wait times for customers during peak hours.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Evaluated staff performance, providing feedback and coaching to promote professional development and team cohesion.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Manager
3 Years 4 Months
Rite-Aid Pharmacy | 04.2023 - Current
Oversaw pharmacy staff activities, ensuring high performance and service quality.
Verified accuracy and productivity of operational activities to sustain pharmacy workflow.
Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
Implemented security measures to safeguard drugs against theft and mismanagement. against theft, loss or mismanagement by setting and enforcing effective procedures.
Trained pharmacy interns and newly hired technicians.
Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
Ordered inventory on a weekly basis to meet anticipated demand and reduce backorders.
Worked closely with store manager to maintain day-to-day operations.
Staff Pharmacist
1 Year 8 Months
Walgreens Boots Alliance | 08.2021 - 04.2023
Verified prescriptions for appropriate dosage, drug interactions, and allergies to ensure safe medication dispensing.
Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
Educated patients on medication use, addressing questions and discussing side effects of brand-name and generic pharmaceuticals to enhance understanding.
Managed dispensation of controlled substances in compliance with regulatory requirements to maintain safety and legality.
Administered vaccines to immunize patients against communicable diseases.
Compounding Pharmacist
8 Years 11 Months
El Portal Pharmacy & Compounding | 09.2012 - 08.2021
Oversaw drug preparation and distribution activities, ensuring safe and efficient patient care.
Led implementation of computerized compounding system and trained other staff in its use for tracking and formulating customer orders and compounds.
Verified pharmacy met requirements of FDA, state pharmacy board and other applicable regulatory agencies.
Managed day-to-day operations of 5-person pharmacy and lab, maintaining compliance and service quality.
Developed standard operating procedures and work instructions to ensure consistent, high-quality preparation of custom compounds.
Staff Pharmacist
2 Years
Scriptlife Pharmacy | 09.2010 - 09.2012
Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
Trained pharmacy technicians to reduce errors and improve workflow.
Oversaw dispensation of controlled substances, ensuring compliance with regulatory requirements.
Collaborated with healthcare professionals to evaluate quality and effectiveness of drug regimens.
Retail Pharmacy Manager
6 Years 1 Month
Walgreen's Corporate | 08.2004 - 09.2010
Managed pharmacy staff activities and performance to ensure high service quality.
Assessed safety procedures and federal regulations to maintain pharmacy compliance.
Collaborated with store manager on daily operations to enhance pharmacy efficiency.
Trained pharmacy interns and newly hired technicians.
Established and enforced procedures to protect drugs from theft and mismanagement.