Accomplished transportation professional with a proven track record of enhancing operational efficiency at New Life Transportation Service. Expert in time management and customer service, demonstrated through optimized routing processes and a clean driving record. Skilled in LAN/WAN administration, ensuring seamless network performance. Achieved significant improvements in delivery timeliness and service quality, leveraging both technical and interpersonal skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver
Metropolitan Medical Center
6510 N University Dr Tamarac
06.2024 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Manager of Transportation
New Life Transportation Service
6560 N University Dr Tamarac
12.2022 - 06.2024
Maintained compliance with all regulations, avoiding fines and penalties for the organization.
Managed a team of drivers, providing support and guidance to improve performance and productivity.
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
Oversaw team of Number drivers by reviewing performance to promote timely and efficient deliveries and operations.
Increased transportation efficiency by optimizing routing and scheduling processes.
Conducted regular evaluations of transportation procedures for continuous improvement opportunities.
Gestor Economico
Acueducto Y Alcantarillado
Bayamo Granma, Cuba
08.2015 - 11.2020
Administrador De Redes
Instituto Nacional De Seridad Social
Granma, Cuaba
02.2010 - 08.2015
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Performed day-to-day LAN and WAN administration, maintenance, and support.
Identified and immediately resolved issues with network devices.
Assisted IT staff on troubleshooting issues and closing calls.