Frank Rios
Mission
Summary
Detail-oriented security professional with experience in safety compliance and equipment maintenance. Expertise in quality assurance and team collaboration supports adherence to industry standards. Committed to enhancing operational safety and customer satisfaction through innovative solutions and process optimization.
Overview
8
8
years of professional experience
Work History
Non-Comission security
Mission CISD
Mission
08.2020 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Boilermaker
Sulzer Chemtech
Houston
12.2018 - 01.2020
- Assembled and installed boilers according to technical specifications and safety standards.
- Fabricated boiler components using various welding techniques and tools.
- Inspected completed projects for quality assurance and compliance with industry regulations.
- Collaborated with team members to troubleshoot and resolve mechanical issues on-site.
- Maintained tools and equipment to ensure optimal performance and safety conditions.
- Adhered to safety protocols while working in high-pressure environments and hazardous areas.
- Assisted in training new staff on safe work practices and operational procedures.
- Documented work processes and maintenance activities for record-keeping purposes.
Education
High School Diploma -
Mission Veterans High School
Mission, TX06-2013
Skills
- Safety regulations
- Incident response
- Surveillance monitoring
- Quality control
- Problem solving
- Team collaboration
- Customer service
Timeline
Non-Comission security
Mission CISD
08.2020 - Current
Boilermaker
Sulzer Chemtech
12.2018 - 01.2020
High School Diploma -
Mission Veterans High School