Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

FRANK SANCHEZ

Flagstaff,AZ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. All goals and targets have always been achieved or surpassed.

Overview

31
31
years of professional experience

Work History

RV Sales Professional

RV Country Flagstaff
Bellemont, AZ
09.2022 - Current
  • Maintain detailed records of sales activities including customer contact info, product details, payment information.
  • Collaborated with other departments such as service, finance, marketing. to ensure customer satisfaction throughout the purchasing process.
  • Greet customers and provided assistance in selecting the right RV for their needs.
  • Process payments using Point of Sale system accurately and efficiently.
  • Provide excellent customer service through timely responses and accurate information during interactions with clients.
  • Maintain a clean showroom by stocking inventory, cleaning displays, and organizing literature.
  • Conducted market research to stay informed about current trends in the industry.
  • Advise customers on financing options available and helped them get approved.
  • Schedule appointments for test drives and handled follow-up activities after each appointment.

RV Sales Associate

Holiday World of Las Cruces
Las Cruces, NM
10.2007 - 04.2022
  • Greeted customers and provided assistance in selecting the right RV for their needs.
  • Processed payments using Point of Sale system accurately and efficiently.
  • Collaborated with other departments such as service, finance, marketing. to ensure customer satisfaction throughout the purchasing process.
  • Provided excellent customer service through timely responses and accurate information during interactions with clients.
  • Conducted market research to stay informed about current trends in the industry.
  • Advised customers on financing options available and helped them get approved.
  • Researched competitive pricing strategies in order to remain competitive within the marketplace.
  • Scheduled appointments for test drives and handled follow-up activities after each appointment.
  • Inspected RVs before delivery ensuring all components were working properly according to manufacturer specifications.
  • Answered phone calls from potential buyers and responded promptly to emails.
  • Participated in trade shows to promote the dealership's products and services.

Banquet /Bar and Restaurant Manager

Best Western / Eddie's Bar & Grill
Mesilla, New Mexico
06.1993 - 10.2003
  • Assisted with training new employees on proper etiquette and protocol when dealing with clients and guests at banquets.
  • Maintained a safe working environment by adhering to all health and safety regulations.
  • Established guidelines and procedures for operating the banquet department efficiently.
  • Implemented procedures for ordering supplies, equipment, and food items as needed for events.
  • Monitored attendance records, payroll costs, staffing levels, inventory levels, income projections.
  • Worked closely with other departments such as kitchen staff or housekeeping staff to ensure smooth operations during events.
  • Participated in weekly management meetings in order to provide updates on current and future projects related to banquets.
  • Provided leadership and direction to banquet staff in order to maintain a high level of customer satisfaction.
  • Organized, scheduled and supervised staff for banquets.

Education

High School Diploma -

Mayfield High School
Las Cruces, NM
05-1990

Skills

  • Self-Directed
  • Problem Resolution
  • Calm Under Pressure
  • Excellent Communication
  • Organization
  • Dependable and Responsible
  • Cultural Awareness
  • Supervision and leadership
  • Basic Math
  • Aware of safety guidelines

Accomplishments

Employee of the year for four consecutive years (Eddie's Bar & Grill)

Salesman of the year for eleven consecutive years (Holiday World)

Salesman of the month for six months (RV Country)

Languages

Spanish
Professional

Timeline

RV Sales Professional

RV Country Flagstaff
09.2022 - Current

RV Sales Associate

Holiday World of Las Cruces
10.2007 - 04.2022

Banquet /Bar and Restaurant Manager

Best Western / Eddie's Bar & Grill
06.1993 - 10.2003

High School Diploma -

Mayfield High School

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FRANK SANCHEZ