Frank Sergio
Manorville,New York
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
13
13
years of professional experience
Work History
Salesperson
Apple Honda
06.2018 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
Life Insurance Agent
New York Life Insurance Co
06.2017 - 06.2018
- Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
- Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Technician
Quality Air Care
01.2011 - 06.2017
- Enhanced mold quality by performing routine maintenance and cleaning of molds.
- Reduced downtime by promptly troubleshooting and resolving mold-related issues.
- Improved air quality in residential and commercial properties by thoroughly cleaning air ducts and HVAC systems.
- Enhanced customer satisfaction by providing timely and efficient services for maintaining their indoor air quality.
Correction Officer
NYSDOCCS
07.2013 - 09.2014
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Education
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY05.2010
Skills
- Cross-Selling Products and Services
- Up-Selling
- Customer Engagement
- Product Description
- Relationship Building
- Relationship Selling
- Negotiation
- Sales Process
- Closing techniques
Timeline
Salesperson
Apple Honda
06.2018 - Current
Life Insurance Agent
New York Life Insurance Co
06.2017 - 06.2018
Correction Officer
NYSDOCCS
07.2013 - 09.2014
Technician
Quality Air Care
01.2011 - 06.2017
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
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