Frank Vega
Dominos Pizza Inc.
Crosby,TX
5
years of professional experience
Proactive manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Work History
Assistant Manager
2 Years 4 Months- Supervised daily operations, ensuring efficient workflow and staff coordination.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various task at hand.
Sales Associate
8 Months- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Business Marketing Assistant
3 Years 4 Months- Coordinated promotional materials and aligned them with brand guidelines and target audience needs.
- Assisted in organizing fundraising initiatives, fostering collaboration between staff and students for success.
- Analyzed campaign performance data to optimize future marketing efforts and improve outreach effectiveness.
- Collected and analyzed data to evaluate existing and potential product or service markets.
- Managed website content updates, resulting in continued growth of organic traffic.
Barista
4 Months- Operated espresso machines and brewing equipment, ensuring consistent product quality and flavor profiles.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations effectively.
- Assisted in inventory management by tracking supplies and placing orders to prevent stock shortages.
- Implemented new drink recipes based on customer feedback, enhancing menu offerings and customer satisfaction.
Retail Sales Associate
4 Months- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma
Skills
Customer service
Cash management
Sales growth
Sales reporting
Money handling
Budgeting and finance
Financial management
Team management
Staff management
Staff supervision
Staff training and development
Sales techniques
Recruiting and interviewing
Performance improvement
Operational reporting
Cash handling
Financial oversight
Conflict resolution
Timeline
Sales Associate
White Water Carwash
04.2025 - 12.2025Read More
Assistant Manager
Dominos Pizza Inc.
06.2024 - CurrentRead More
Barista
EnergyUp & Nutrition
01.2024 - 05.2024Read More
Retail Sales Associate
Dollar Tree
09.2023 - 01.2024Read More
Business Marketing Assistant
Crosby High School
01.2022 - 05.2025Read More
Crosby High School
High School Diploma
Read More