Frank Vitale
West Haven,CT
Summary
Dynamic Director of Operations with a proven track record in managing large teams and enhancing operational efficiency. Expertise in cost-saving initiatives and strategic planning drives measurable improvements in logistics and supply chain management.
Overview
12
12
years of professional experience
Work History
Director of Operations
Movement Logistics
Orange, CT
10.2020 - Current
- Managed and developed a workforce of 75+ employees, including supervisors and team leads; handled staffing, scheduling, performance management, and training
- Executed cost-saving initiatives that lowered logistics costs by 35% through labor optimization, process improvements, and vendor negotiations
- Led day-to-day warehouse and logistics operations, including inbound receiving, inventory control, order fulfillment, and outbound shipping
- Acted as the main operational contact for key accounts, resolving issues, managing expectations, and ensuring compliance with retailer requirements (routing guides, labeling, delivery windows)
- Coordinated closely with transportation teams and carriers to manage outbound scheduling, routing, and on-time delivery performance
- Identified inefficiencies in warehouse workflows and implemented process improvements that increased throughput and reduced errors
- Oversaw inventory accuracy, cycle counts, and reconciliation processes to minimize discrepancies and shrinkage
- Managed labor planning based on volume forecasts, seasonal demand, and client needs to maintain productivity and control overtime
- Ensured compliance with safety standards and spearheaded initiatives that improved workplace safety and minimized incidents
- Utilized WMS and reporting tools to track performance, analyze trends, and make data-driven operational decisions
- Partnered with senior leadership on budgeting, performance reviews, and continuous improvement strategies
Global Supply Chain Manager
Richemont
New York, NY
12.2016 - 03.2020
- Managed end-to-end supply chain operations for luxury goods and apparel, driving seamless demand planning, inventory allocation, and multi-channel distribution
- Oversaw inventory allocation for boutiques and events, balancing stock levels to minimize shortages and excess inventory
- Supported multi-million dollar inventory across events and retail channels, ensuring accuracy, availability, and secure handling of high-value merchandise
- Directed domestic and international transportation, ensuring compliance with strict timelines and secure handling requirements
- Managed relationships with freight carriers, 3PL providers, and event vendors to maintain service quality and cost efficiency
- Developed contingency plans to address risks from shipping delays, inventory shortages, and event execution challenges, ensuring operational continuity
- Partnered with brand, retail, and marketing teams to support product launches and seasonal campaigns, aligning logistics with luxury brand standards
- Coordinated event logistics from planning through execution, including transportation, setup, and inventory flow across boutiques and event sites
- Executed 100+ high-profile luxury events annually, including brand activations, retail launches, and VIP experiences, ensuring flawless logistics and on-time delivery
Operations Manager
VMV Limited
New York, NY
08.2014 - 12.2016
- Oversaw end-to-end supply chain processes, including procurement, inventory control, and distribution to retail and e-commerce channels
- Managed daily operations across production, inventory, and order fulfillment for skincare product line, enhancing efficiency and ensuring product quality
- Implemented process improvements to streamline operations, increase throughput, and reduce operational costs
- Coordinated production planning with demand forecasts to maintain optimal inventory levels and reduce stockouts and overproduction
- Supervised warehouse and fulfillment teams, improving productivity, workflow efficiency, and order accuracy
- Oversaw order fulfillment for both retail and direct-to-consumer channels, ensuring timely and accurate shipments
- Supported new product launches by coordinating production schedules, inventory allocation, and distribution planning
- Ensured compliance with quality standards, handling procedures, and regulatory requirements for skincare products
- Managed operational budgets, controlling costs related to production, labor, and logistics
Education
Associate of Science - Business Administration And Management
CT State Gateway
New Haven05-2013
Skills
- Operations management
- Supply chain management
- Logistics strategy
- Third-party logistics
- Global logistics
- Warehouse systems
- Team leadership
- P&L management
- Inventory control
- Operational efficiency
- Cross-functional leadership
- Organizational growth
- Brand standards compliance
- Supply chain optimization
- Quality assurance processes
- Training and development programs
- Relationship management
- Vendor negotiations
- Risk mitigation strategies
- Data analysis techniques
- Strategic planning and execution
Timeline
Director of Operations
Movement Logistics
10.2020 - Current
Global Supply Chain Manager
Richemont
12.2016 - 03.2020
Operations Manager
VMV Limited
08.2014 - 12.2016
Associate of Science - Business Administration And Management
CT State Gateway