Summary
Overview
Work History
Education
Skills
Timeline
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Frank David Rabanal

San Jose,CA

Summary

Goal-oriented and energetic current Amazon Process Assistant experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
11.2021 - Current
  • Assisted area managers in workforce planning and resource allocation to ensure optimal staffing levels to maintain safe working environment and positive employee experience.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Tracked and managed labor hours to align with station cost and TPH goals.
  • Provided feedback on associates based on their work performance, verifying that they are following Standard Operational Procedure (SOP) and wearing their safety Personal Protective Equipment (PPE).
  • Managed trailer yard, ensuring compliance with checking in and out drivers, while monitoring volume availability and maintaining safe work flow.
  • Mentored Learning Ambassadors in process assistant (PA) functions to help them develop in their career, in which one of them became interim PA last peak season and is now an official PA.

Sortation Associate

Amazon
06.2021 - 11.2021
  • Cross-trained in over 10 process paths, maintaining top 10% performance in 3 paths.
  • Proficient in leading and teaching problem solving packages. Including deep diving origin of specific TBA, managing pick up of missorted packages, returns and hazmat packages.

Mail Handler

United States Postal Service
03.2019 - 07.2020
  • Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
  • Organized moderate to heavy mail from trucks and sorting equipment, separating outgoing bulk mail and load onto mail trucks for distribution.

Education

Associate of Arts - General Studies, Health Science

Evergreen Valley College
San Jose, CA

Skills

  • Workflow Planning
  • Excel spreadsheets
  • Production deadline management and problem solving
  • Interpersonal skills that encourages collaboration with coworkers
  • Fluent in Tagalog: read, write, and comprehend

Timeline

Process Assistant

Amazon
11.2021 - Current

Sortation Associate

Amazon
06.2021 - 11.2021

Mail Handler

United States Postal Service
03.2019 - 07.2020

Associate of Arts - General Studies, Health Science

Evergreen Valley College

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Frank David Rabanal