FRANKIE D'ADAMO
Howard Beach,NY
Summary
Motivated event management professional with 25 years experience, a diverse portfolio of impeccable events, dedication to creating memorable events for NYs most elite clientele, well cultured in pristine service, table etiquette, as well as servicing various cultural backgrounds, social classes, and event diversity. Continually striving to achieve excellence, through meticulous preparation and strategic planning, along with diligence in manifesting the finest details of what factors are most significant in attaining our clients sincerest gratitude, as well as dedication to implementing numerous services intended to guarantee expectations will be exceeded.
Overview
29
29
years of professional experience
Work History
Staffing Coordinator / Training Manager
Elegant Affairs Caterers
04.2006 - 01.2023
- Responsible for hiring, training and motivating all captains, bartenders, waiters, and bussers
- Created the employee guideline manual as well as Captains handbook, which emphasized various strategies and techniques when faced with critical thinking scenarios during an event
- Developed numerous training material, including checklists, visual aids and training videos, as well as hosted numerous hands on classes
- Designed a performance evaluation system used for employee advancement
- Prepared and scheduled leadership meetings with essential staff
- Available day and night to address staff concerns, voice encouragement, or provide mentorship to all staff
- Dedicated to team building through encouraging advancement and installing the strategic thinking necessary to achieve excellence in the service industry
- Utilized social media as well as various other online platforms to influence a steady stream of potential employees
- Maintained intricate analyzation of each staffs strengths and weaknesses to ensure proper staff allocation
- Proficient in using the Nowsta workforce app to properly staff events.
Event Manager / Lead Captain
Elegant Affairs Caterers
06.1998 - 01.2023
- Successfully managed over 2500 off premise catering events
- Trained and supervised event teams ranging from 1 to approximately 100 staff
- Well cultured in the most pristine level of high end service
- Efficiently executed events taking place in separate locations simultaneously
- Diligent in focusing attention to the smallest details as well as implementing creative above and beyond strategies to exceed our clients expectations
- A plethora of expertise in various event cultures
- Master multitasker
- Creative eye for presentation
- Dedicated to spending ample time with our sales team, and our clients, to embrace the events vision, as well as gain insight on what details will ensure the most memorable outcome
- Sincere care for our company, our staff, our clients, our events, and our reputation.
Event Manager / Lead Captain
Peter Ambrose Caterers
04.2016 - 09.2022
Owner / Director / CEO / CFO / COO
Little Cricket Academy
01.2008 - 10.2020
- Developed a unique and innovative preschool program that focused on centering our children's energy on they're happiest self
- Created a curriculum where learning was encouraged naturally through life based lessons with an emphasis on mindfulness
- Carefully selected, trained and acclimated each team member with the harmonious nature of our program including our philosophy and vision
- Provided an abundance of creative teaching strategies while illuminating the psychological and emotional awareness necessary to flourish in a childcare environment
- Responsible for managing payroll, purchasing, scheduling, trainings, certifications, event planning and all day to day operations
- Designed multiple themed classrooms where children would transition throughout their learning experience
- Successfully operated 2 locations simultaneously
- Maintained a perfect 5 star rating throughout our 12 years in business
- CPR, First Aid, Health & Safety certified
- Licensed caregiver through OCFS.
Event Manager / Lead Captain
Morell Caterers
05.2005 - 09.2008
Bartender / Waiter / Busser
Elegant Affairs Caterers
06.1998 - 03.2000
- Successfully executed all duties of a bartender or bar captain at well over 1000 events
- Exceeded guests expectations by greeting them with eye contact, a warm smile and displaying my charm, wit, and charismatic personality
- Created the guideline manual for bartenders, as well as a checklist for efficient bar setup and implemented techniques to be used for situational handling of wine or cocktails
- Licensed Mixologist through the NYBA.
Team Manager
TOP Marketing
01.1997 - 06.1998
- Acquired a multitude of knowledge in sales and marketing strategy
- Improved employee performance through coaching, and inspiring team members to achieve targets
- Attained a leadership role awarded for exceptional team building
- Promoted to management for surpassing quotas and possessing the motivational skills to recruit and retain large numbers of high earners.
Bus Driver
MTA
03.1996 - 01.1997
- Provided safe transport of numerous riders while operating 50 foot express busses through Manhattan and Staten Island
- Class B drivers license with passenger endorsement.
U.S. Navy
USS Abraham Lincoln / CVN 72
09.1993 - 09.1995
- Operated and navigated a nuclear aircraft carrier during operation Desert Shield / Desert Storm
- Honorably discharged.
Skills
- High End Service Specialist
- Flawless Event Management
- Precision / On Site Execution
- Team Leadership
- Strategic Planning
- Critical Thinker
- Master Multitasker
- Creative Presentation
- Decision Making
- Attention To Detail
- Intricate Analysis
- Event Planning
- Staff Training
- Recruitment and Retention
- Interpersonal Communication
- Time Management
- Guest Experience
- Problem Solving
- Schedule Management
- Logistics Coordination
- Conflict Resolution
- Team Collaboration
- Budgeting and Finance
- Business Growth
- Honest, Loyal, and Reliable
Timeline
Event Manager / Lead Captain
Peter Ambrose Caterers
04.2016 - 09.2022
Owner / Director / CEO / CFO / COO
Little Cricket Academy
01.2008 - 10.2020
Staffing Coordinator / Training Manager
Elegant Affairs Caterers
04.2006 - 01.2023
Event Manager / Lead Captain
Morell Caterers
05.2005 - 09.2008
Event Manager / Lead Captain
Elegant Affairs Caterers
06.1998 - 01.2023
Bartender / Waiter / Busser
Elegant Affairs Caterers
06.1998 - 03.2000
Team Manager
TOP Marketing
01.1997 - 06.1998
Bus Driver
MTA
03.1996 - 01.1997
U.S. Navy
USS Abraham Lincoln / CVN 72
09.1993 - 09.1995