Frankie Falchi
San Diego
Summary
Sales Specialist with 5+ years of experience in driving exceptional sales results and customer satisfaction through innovative strategies and a deep understanding of market dynamics. Demonstrated expertise in negotiation, customer service, and team management, consistently achieving top sales performance and earning five-star customer reviews. Committed to leveraging analytical skills and leadership qualities to foster growth and exceed targets in dynamic sales environments.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Special Accounts Manager
San Diego Hardware
San Diego
01.2021 - Current
- During my time at San Diego Hardware, I leveraged skills gained from previous sales roles to drive performance. These abilities resulted in over $2.4 million in sales in my first two years back with the company as well as being recognized as a top performer in 11 out of my first 24 months.
- Demonstrated a strong understanding of the technical aspects of all products, with the ability to effectively communicate complex information in a way that is tailored to the client's needs and easily understood.
- Streamlined hardware sales process and delivered technical product expertise, consistently achieving top sales performance and earning documented five-star customer reviews
Sales Specialist
The Appliance Place
Midlothian
08.2023 - 02.2024
- Cultivated referral networks to identify new business opportunities.
- Assisted in the development of promotional materials for new products or services.
- Identified opportunities for cross-selling products or services within existing accounts.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Analyzed market trends and competitor activities to develop strategic pricing models while providing comprehensive technical product support to diverse customer base.
Territory Manager
A&H Management Inc.
Richmond
11.2022 - 08.2023
- Led training programs, boosting sales skills and knowledge, enhancing team performance.
- Conducted entry-level training sessions, improving employee engagement and productivity.
- Provided constructive feedback, elevating employee performance and confidence.
- Participated in recruitment, ensuring the selection of top talent for sales roles.
- Assisted in developing strategies, contributing to improved marketing outcomes.
Education
High School -
Midlothian High School
Midlothian, VASkills
- Sales
- Negotiation
- Team Management
- Customer Service
- Leadership
- Public Speaking
- Cold-calling
- PowerPoint
- Training
- Marketing
Awards
Core Value Award, 12/01/18, Received for voluntary assistance with the Special Education program
Hobbies and Interests
- Vintage clothing resale
- Clothing brand entrepreneurship
Entrepreneurial Projects
- Running a vintage clothing resale business focusing on sourcing and reselling
- Launched a clothing brand focused on raising awareness about men's mental health
Timeline
Sales Specialist
The Appliance Place
08.2023 - 02.2024
Territory Manager
A&H Management Inc.
11.2022 - 08.2023
Special Accounts Manager
San Diego Hardware
01.2021 - Current
High School -
Midlothian High School