Frankie Martinez
San Clemente,CA
Summary
Motivated Finance student with hands-on experience in high-volume customer service and startup operations environments. Demonstrates strong analytical thinking, attention to detail, and revenue-focused mindset developed through fine-dining service and e-commerce fulfillment roles. Proven ability to manage responsibilities under pressure, collaborate in team settings, and deliver high-quality results. Seeking to apply financial and business knowledge in an internship setting to gain practical experience in analysis, client service, and operational strategy.
Overview
3
3
years of professional experience
Work History
Server
Chart House, Landry’s Inc.
Dana Point, Ca
05.2025 - Current
- Delivered fine-dining service in a high-volume waterfront restaurant, contributing to strong nightly revenue performance during peak shifts
- Generated additional revenue through strategic upselling of wine, cocktails, and premium menu items
- Managed high-volume transactions accurately while maintaining attention to detail under pressure
- Built strong customer relationships to encourage repeat business and positive reviews
- Resolved guest issues quickly and professionally, protecting brand reputation and customer retention
- Collaborated with cross-functional team members to maintain operational efficiency during peak hours
- Maintained strict compliance with health, safety, and corporate standards
Vice President of Production
BallBoyz Soap Company-Start up
San Clemente, CA
01.2023 - 01.2024
Active e-commerce startup with 75K+ Instagram followers
- Packaged and fulfilled handmade product orders while maintaining strict quality and branding standards
- Prepared and labeled customer shipments with high accuracy to ensure timely nationwide delivery
- Supported inventory management by organizing packaging materials and monitoring finished goods levels
- Assisted with batching, restocking, and light production to maintain daily operational flow
- Collaborated within a small, fast-growing team to meet production targets in a high-demand startup environment
Education
Bachelor of Science - Finance
Colorado State University
Fort Collins 05-2028
Highschool Diploma - undefined
San Clemente School
01-2024
Skills
- Strong work ethic
- Attention to detail
- Exceptional customer service
- Deadline and Priority Management
- Team Leadership and Initiative
- Analytical Problem Solving
- Professional Communication
Affiliations
Sigma Nu Delta Rho
Sales Club
Leadership Experience
Sigma Nu Fraternity – Colorado State University
Social Chair | January– Present
- Planned and executed large-scale social and networking events
- Managed event budgets and vendor coordination
- Collaborated with executive board members to ensure compliance and risk management
- Strengthened member engagement and external partnerships
Timeline
Server
Chart House, Landry’s Inc.
05.2025 - Current
Vice President of Production
BallBoyz Soap Company-Start up
01.2023 - 01.2024
Highschool Diploma - undefined
San Clemente School
Bachelor of Science - Finance
Colorado State University