Frankie Perez
Redlands,CA
Summary
Accomplished Account Manager with a proven track record at Cintas for driving B2B business growth through creative marketing strategies and effective relationship management. Skilled in CRM proficiency and problem-solving, I've consistently exceeded sales targets and enhanced client satisfaction. Expert in leveraging data-driven decision-making to achieve significant cost savings and boost brand visibility. Offering excellent communication skills and natural ability to build relationships, eager to learn and develop in dynamic business environment. Brings foundational understanding of sales strategies and skilled in using CRM software to manage client interactions. Ready to use and develop relationship-building and analytical skills in the role you see fit for myself here.
Overview
15
15
years of professional experience
Work History
Account Manager - B2B Business Development
Cintas
05.2020 - Current
- Implemented creative marketing strategies that led to increased brand visibility and awareness among target customers.
- Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
- Secured new business opportunities through networking and relationship-building activities.
- Nurtured long-term relationships with key clients, resulting in increased repeat business and referrals.
- Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.
- Achieved significant cost savings through effective vendor negotiation tactics while maintaining strong working relationships with suppliers.
- Monitored performance metrics closely to identify areas for improvement in account management processes.
- Collaborated with internal teams to develop comprehensive proposals tailored to specific client requirements.
Territory Sales Manager
ADT Security
10.2013 - 06.2020
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Drove team revenue totals by bringing in top sales numbers.
- Established successful account relationships by building rapport and maintaining consistent communication.
Recreation Specialist
City Of Colton
04.2010 - 08.2013
- Oversaw maintenance tasks within recreation facilities to ensure cleanliness and safety standards were consistently met.
- Promoted healthy lifestyles by creating wellness programs tailored for specific demographics within the community.
- Scheduled events in recreation facilities and monitored facility conditions.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Improved social skills in individuals using robust program of activities.
- Designed and implemented new registration system to streamline participant sign-ups, significantly reducing wait times.
Education
In Process of Finishing School - Business Administration And Management
San Bernardino Valley College
San Bernardino, CA06.2026
High School Diploma -
Colton High School
Colton, CA06.2013
Skills
- Pipeline Management
- CRM proficiency
- Verbal and written communication
- Data-driven decision-making
- Relationship Management
- Budget Management
- Product and service knowledge
- Problem-Solving
- Customer Service
- Time Management
- Attention to Detail
- Multitasking
Timeline
Account Manager - B2B Business Development
Cintas
05.2020 - Current
Territory Sales Manager
ADT Security
10.2013 - 06.2020
Recreation Specialist
City Of Colton
04.2010 - 08.2013
In Process of Finishing School - Business Administration And Management
San Bernardino Valley College
High School Diploma -
Colton High School
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