Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Refrences
Timeline
Generic

Franklin Allen

Nashville,TN

Summary

Detail-oriented customer service professional offering a proven history of transforming obstacles into guest satisfaction and loyalty. Proactive guest service professional with one year of Hospitality experience. Excellent hospitality industry prowess and training in all restaurant roles. Known for great service, reliability and goal-oriented work. Known for being punctual in the work place.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hospitality Manager

Titan foods
Wildwood, Florida
05.2023 - 05.2024
  • Developed and implemented hospitality policies to ensure guest satisfaction.
  • Organized and managed staff schedules, ensuring adequate coverage for all shifts.
  • Conducted regular meetings with management team to discuss operational issues, review goals, and develop strategies for improvement.
  • Promoted a positive work environment by effectively communicating with staff members and resolving conflicts in a timely manner.

Factory Production Worker

Metal Industries
Bushnell, FL
09.2022 - 12.2022
  • Loaded parts onto conveyor belts for further processing.
  • Inspected finished products for defects or flaws.
  • Maintained a clean and safe work area in accordance with OSHA standards.
  • Packaged completed products according to customer specifications.
  • Followed written instructions regarding product assembly processes.

Woodworker

Weather King Windows & Doors
Bushnell, Florida
01.2022 - 12.2022
  • Fabricated and finished hardwood products using a variety of tools, including saws, sanders, routers, and jointers.
  • Constructed items from blueprints or skhes to customer specifications.
  • Repaired wooden furniture and structures with precision hand tools.
  • Maintained inventory of lumber, hardware, and other materials used in production.
  • Performed maintenance on equipment such as saws, planers and drills.
  • Assembled components for custom pieces utilizing dowels, glue, screws, nails.

Education

High School Diploma -

South Sumter High School
Bushnell, FL
05-2020

Skills

  • Recruitment and hiring
  • Marketing and Promotions
  • Guest Relations Management
  • Staff Training and Development
  • Complaint Handling
  • Food Safety Regulations

Affiliations

  • woodwork
  • music
  • learning a new language

Certification

  • certified personal trainer

Languages

spanish
Elementary

Refrences

  • Jeff LeBlanc - Steak and Shake (Titan Foods inc Owner/Operator) 423-946-5313
  • Sarah Santiago - Steak and Shake ( Operational Manager) 813-270-1681
  • Mike Thorton - Weather King ( Manager) 352-552-8224

Timeline

Hospitality Manager

Titan foods
05.2023 - 05.2024

Factory Production Worker

Metal Industries
09.2022 - 12.2022

Woodworker

Weather King Windows & Doors
01.2022 - 12.2022

High School Diploma -

South Sumter High School

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Franklin Allen