Summary
Overview
Work History
Education
Skills
Timeline
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Franklin Birch

Browns Mills,NJ

Summary

Was the US Army Sergeant Major of Walter Reed Army Medical Center WRAMC, and Coatesville Veterans Medical Center Domiciliary Director culminating with over thirty-two years of comprehensive experience overseeing daily operations and patient care.

I am a time-tested, hardworking and versatile professional leader who is well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance.

I possess thorough knowledge of patient health and welfare needs, and one who possesses "Rare Leadership" skills that incite my staff to reach higher outcomes on an ongoing basis.

I am a transformational leader who is still learning and evolving to meet and exceed standing in an ever-changing, challenging environment as a team player.

Overview

8
8
years of professional experience

Work History

Domiciliary Director

Veterans Administration Medical Center
Coatesville, PA
03.2006 - 03.2010
  • As director, my staff and I developed and implemented comprehensive strategies to improve operational processes and organizational efficiency in compliance with the medical center and the Joint Commissions on Accreditation of Healthcare Organizations (JCAHO) inspections.
  • My Staff and I received glowing JCAHO and Commission on Accreditation of Rehabilitation Facilities (CARF) score of 95% and 96% respectively on four hospital-wide inspections.
  • Directed my domiciliary staff of 8-psychologists, 4-social workers, a nursing unit and 6-paraprofessionals in "Second-to-None" daily treatment/care for 130 substance abuse inpatients Veterans on three medical wards.
  • Collaborated with senior leadership to set long-term objectives including the development of performance awards to enhance staff morale (VA Coin of Excellence).

Sergeant Major of Medical Center

US Army
Washington, DC
07.2002 - 07.2005
  • Worked successfully with diverse group of soldiers (4500) and my civilian coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train-the-trainers in their patient care field.
  • Provided briefings to the President of the United States, his cabinet, the military's most senior generals, admirals, the Sergeant Major of the Army, and foreign dignitaries during their patient visits; warfighters injured during Operations: Desert Shield, Desert Storm, and other war theaters.
  • SEE Joint Service Transcript (JST) for complete Army Human Service Experience spanning 32 years as a behavioral science specialist and hospital administrator.

Education

Associate of Science - Addictions

Camden County College
Blackwood, NJ
12-2023

Associate of Science - Human Services

Rowan College At Burlington County
Pemberton, NJ
05-2017

Associate of Science - Criminal Justice

Rowan College At Burlington County
Pemberton, NJ
05-2017

Master of Arts - Psychology And History

Excelsior College
Albany, NY
07-2006

Bachelor of Science - Psychology And History-Liberal Studies

Excelsior College
Albany, NY
07-2002

Associate of Science - Health Administration

Excelsior College
Albany, NY
07-1999

Skills

  • Staff Development
  • Business Development
  • Logistics Management
  • Business Planning
  • Trained-the-Trainer to achieve 4-Commendations for improved staff qualifications and the VA medical center for Joint Commission and Hospital Accreditation inspections
  • In conjunction with hand-picked staff, developed the medical center's Coin of Excellence program that enhanced and maintained highest morale in the medical center
  • Selected for and graduated from the VA premier Network Executive Healthcare Leadership Institute (NEHCLI)-2009

Timeline

Domiciliary Director

Veterans Administration Medical Center
03.2006 - 03.2010

Sergeant Major of Medical Center

US Army
07.2002 - 07.2005

Associate of Science - Addictions

Camden County College

Associate of Science - Human Services

Rowan College At Burlington County

Associate of Science - Criminal Justice

Rowan College At Burlington County

Master of Arts - Psychology And History

Excelsior College

Bachelor of Science - Psychology And History-Liberal Studies

Excelsior College

Associate of Science - Health Administration

Excelsior College
Franklin Birch