Franklin Gibbons
Killeen,TX
Summary
Warehouse operations professional with strong leadership skills and hands-on experience in logistics and inventory management. Adept at coordinating teams, optimizing workflows, and ensuring efficient and safe handling of materials. Known for reliability, adaptability, and fostering collaborative work environment to achieve operational goals. Skilled in using warehouse management systems and implementing best practices to drive productivity and accuracy.
Diligent Warehouse Associate offering 10+ years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.
Overview
11
11
years of professional experience
Work History
Casher
Cefcostores
06.2024 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Handled cash, credit, and debit transactions accurately while ensuring security protocols followed.
- Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.
- Supported inventory management by restocking shelves and monitoring product availability.
- Greeted customers entering store and responded promptly to customer needs.
COVID-19 Screener
North Texas Investor Group
03.2022 - 06.2024
- Conducted health screenings for COVID-19, ensuring compliance with safety protocols and guidelines.
- Recorded and managed screening data using electronic health record systems to maintain accurate patient information.
- Collaborated with healthcare professionals to identify potential cases and implement appropriate response measures.
- Trained new team members on screening procedures, emphasizing accuracy and confidentiality in data handling.
Security Guard
Servexo Protective Services
04.2021 - 03.2022
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Conducted regular patrols to identify security breaches and address potential risks proactively.
- Implemented emergency response procedures during incidents, ensuring swift action and minimal disruption.
- Collaborated with law enforcement during investigations, providing detailed reports and evidence support.
- Trained new security personnel on protocols, enhancing team efficiency and adherence to company policies.
Warehouse Lead
AC First
02.2017 - 02.2020
- Oversaw daily warehouse operations, ensuring compliance with safety standards and efficient workflow.
- Trained and mentored new team members on equipment usage and safety protocols.
- Implemented process improvements to enhance productivity and reduce operational delays.
- Managed inventory control, ensuring accurate stock levels and timely replenishment.
- Coordinated shipping and receiving activities to maintain optimal supply chain efficiency.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Trained employees on equipment operation and safety protocols.
Security Guard
Securitas Security Services USA
01.2014 - 03.2016
- Managed surveillance systems, maintaining functionality and monitoring feeds for suspicious activities in real-time.
- Developed daily activity logs detailing incidents and responses, contributing to comprehensive security documentation efforts.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Learning The New GCSS
Army Logistic Course
Bagram Afghanistan 01-2017
Army Logistic Course
Fort Carson Supply Course
Fort Carson, CO02-1982
Certificate of Technical Studies - Truck Driver
Motor Transport Operator
Fort Dix New Jersey02-1980
GED -
Rockmart Yellow Jackets
Rockmart, GA01-1980
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Product knowledge
- Issue resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- Freemason
Timeline
Casher
Cefcostores
06.2024 - 06.2025
COVID-19 Screener
North Texas Investor Group
03.2022 - 06.2024
Security Guard
Servexo Protective Services
04.2021 - 03.2022
Warehouse Lead
AC First
02.2017 - 02.2020
Security Guard
Securitas Security Services USA
01.2014 - 03.2016
Learning The New GCSS
Army Logistic Course
Army Logistic Course
Fort Carson Supply Course
Certificate of Technical Studies - Truck Driver
Motor Transport Operator
GED -
Rockmart Yellow Jackets