Franklin Green
Grovetown,GA
Summary
Dynamic Parts Specialist at Miracle Nissan with a proven track record in enhancing productivity through effective collaboration and exceptional customer service. Skilled in shipping and receiving, I adeptly managed inventory and resolved customer inquiries, ensuring accurate part selection and timely order fulfillment. Strong problem-solving abilities complemented by proficient software skills drive my success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parts Specialist
Miracle Nissan
07.2011 - Current
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Ordered parts from various distributors to fulfill demands.
Education
Associate Of Applied Science - Cyber Security
Augusta Technical College
Augusta, GAAssociate Of Applied Science - Applied Technical Management
Augusta Technical College
Augusta, GA08.2019
Diploma - Automotive Technology
Augusta Technical College
Augusta, GA04.2012
Certificate - Auto Transmission/Transaxle
Augusta Technical College
Augusta, GA2011
Evans High School
Evans, GA2007
Skills
- Shipping and receiving
- Warehouse operations
- Returns processing
- Packaging and labeling
- Customer service
- Verbal and written communication
- Problem-solving skills
- Email communication
- Proficient in software
Certification
Security+ ce
Driver License
Timeline
Parts Specialist
Miracle Nissan
07.2011 - Current
Associate Of Applied Science - Cyber Security
Augusta Technical College
Associate Of Applied Science - Applied Technical Management
Augusta Technical College
Diploma - Automotive Technology
Augusta Technical College
Certificate - Auto Transmission/Transaxle
Augusta Technical College
Evans High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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