FRANKLIN JUNCAL
Maspeth,NY
Summary
Highly organized and dependable candidate skilled in managing multiple priorities while maintaining a positive attitude. Demonstrated success in meeting team goals and a willingness to take on additional responsibilities as needed. Committed to delivering exceptional results and contributing to the overall success of the organization.
Overview
6
6
years of professional experience
Work History
Plumbing Technician
Dependable Mechanical
09.2022 - Current
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
- Enhanced system efficiency by conducting regular maintenance checks on plumbing systems.
- Streamlined project completion by effectively coordinating with team members, suppliers, and clients.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Collaborated with contractors to ensure seamless integration of plumbing systems in new construction projects.
- Supported business growth by providing expert advice on plumbing solutions and product recommendations to clients.
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Mastered and adhered to plumbing codes, installation requirements and governmental regulations.
Sales Associate
Real Estate (Hagstrom Team)
01.2021 - 06.2021
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
Plumbing Assistant
Infinity Mechanical
06.2020 - 06.2021
- Increased efficiency in plumbing repairs by maintaining a clean and organized workspace, resulting in reduced downtime for clients.
- Collaborated closely with other trade professionals such as electricians and carpenters during multi-trade projects, ensuring smooth coordination of efforts toward successful outcomes.
- Collaborated with team members to complete large-scale projects within tight deadlines, streamlining workflow for optimal results.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Increased overall productivity by efficiently managing time spent on tasks while minimizing delays caused by unforeseen obstacles during installations or repairs.
- Supported lead plumber in managing project budgets by tracking expenses and suggesting cost-effective solutions when necessary.
- Assisted lead plumber with developing accurate estimates for clients based on scope of work and materials needed, resulting in clear expectations from both parties.
Glass Installer
Doorline Glass and Metal
11.2019 - 05.2020
- Installed glass divisions using power tools and measuring tape
- Prepared and polished stairway railings before installation.
- Ensured safety compliance by wearing appropriate personal protective equipment and following industry guidelines during glass installations.
- Maintained a clean and organized work environment, ensuring the proper disposal of any broken or damaged materials.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Improved customer satisfaction by providing timely and accurate glass installation services.
- Enhanced project efficiency by collaborating with team members and coordinating tasks for optimal workflow.
- Completed projects on time and within budget, demonstrating an ability to prioritize tasks and manage time effectively.
Sales Associate
Greenery NYC
06.2018 - 11.2019
- Driver and production assistant at Greenery NYC.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Installed and configured new equipment and systems according to company standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Followed all company guidelines regarding safety procedures when out in field.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
Education
Bachelor Science in Criminal Justice -
John Jay College of Criminal Justice
New York, NY07.2025
Associates Arts in Criminal Justice -
Borough of Manhattan Community College
New York, NY06.2016
Skills
- Proficient in Microsoft Word, Power Point, Excel, Web Surfing, Google Drive, Outlook, Social Media
- Bilingual
- Team player
- Customer service
- Quick learning
- Team building
- Relationship development
- Time management
- Teamwork and Collaboration
- Problem-Solving
- Skilled with both hand and power tools
- Time Management
- Problem-solving abilities
Timeline
Plumbing Technician
Dependable Mechanical
09.2022 - Current
Sales Associate
Real Estate (Hagstrom Team)
01.2021 - 06.2021
Plumbing Assistant
Infinity Mechanical
06.2020 - 06.2021
Glass Installer
Doorline Glass and Metal
11.2019 - 05.2020
Sales Associate
Greenery NYC
06.2018 - 11.2019
Bachelor Science in Criminal Justice -
John Jay College of Criminal Justice
Associates Arts in Criminal Justice -
Borough of Manhattan Community College
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